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Help Yourself.  FAQ  Message Board  Bug Tracker  Call Tracking System  Web Site.

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Presentation on theme: "Help Yourself.  FAQ  Message Board  Bug Tracker  Call Tracking System  Web Site."— Presentation transcript:

1 Help Yourself

2  FAQ  Message Board  Bug Tracker  Call Tracking System  Web Site

3 FAQ  http://faq.appx.com http://faq.appx.com  Answers to questions  How to…  Tech Tips  Documentation

4 Message Board  http://board.appx.com http://board.appx.com  APPX community forums Users post queries Users post queries Users respond to queries Users respond to queries APPX staff monitors forums APPX staff monitors forums  All users have access Read Read Post (login required) Post (login required)

5 Bug Tracker  http://bugtracker.appx.com http://bugtracker.appx.com  Login required  Bugs Search for known bugs Search for known bugs Report new bugs Report new bugs Check on the status of old bugs Check on the status of old bugs  Feature Requests

6 Call Tracking System (OTRS)  http://ticket.appx.com/otrs/customer.pl http://ticket.appx.com/otrs/customer.pl  Create an issue ticket Enter via web Enter via web Send e-mail to techsupp@appx.com Send e-mail to techsupp@appx.comtechsupp@appx.com Send FAX to 1-904-880-6635 Send FAX to 1-904-880-6635 Call 1-800-879-2779 or 1-904-880-5560 Call 1-800-879-2779 or 1-904-880-5560

7 APPX Web Site  Online manuals  Tutorial Movies  Special Topics

8 Coming Soon!  APPX Wiki Documentation Documentation Tech Tips Tech Tips  All users will have access Read Read Contribute (login required) Contribute (login required)


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