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Topic: 10 IMC Strategies Dr
Topic: 10 IMC Strategies Dr. Ehsanul Huda Chowdhury Course: Strategic Marketing Batch: 17 th BBA Program IBA Dhaka University
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IMC Strategy is ― Initiating and maintaining a flow of communications between a company (brand) and its market targets.
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Composition of IMC Strategy Interactive/Internet Marketing
Direct Marketing Advertising Promotion Components Personal Selling Sales Promotion Public Relations
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DEVELOPING THE IMC STRATEGY
MARKET TARGETING AND POSITIONING STRATEGIES COMMUNICATION OBJECTIVES ROLE OF PROMOTION COMPONENTS Advertising Sales Promotion Public Relations Personal Selling Direct Marketing Interactive/ Internet Marketing PROMOTION BUDGET Coordination with Product, Distribution, and Price Strategies PROMOTION COMPONENT STRATEGIES INTEGRATE AND IMPLEMENT PROMOTION COMPONENT STRATEGIES EVALUATE EFFECTIVENESS OF PROMOTION STRATEGY
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ILLUSTRATIVE COMMUNICATION OBJECTIVES
Need Recognition Finding Buyers Brand Building Evaluation of Alternatives Decision to Purchase Customer Retention
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Factors Guiding the Role Assigned to Each Component
Market Target(s) Desired Positioning Role of Promotion in Positioning Product Characteristics Stage of Life Cycle Situation Specific Factors
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DETERMINING THE PROMOTION BUDGET Follow the Competition
Objective and Task All You Can Afford Percent of Sales Budgeting Approaches Follow the Competition
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Integrating and Implementing Promotion Strategy Integration Challenges
Avoiding fragmentation Difficulty in evaluating productivity Differences in priorities Separate organizational units Assigning integration responsibility
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Illustrative Influences on Promotions Strategy
Advertising/ sales promotion driven Balanced Personal selling driven Number and dispersion of buyers Buyers’ information needs Size and importance of purchase Distribution Product Complexity Post-purchase contact required Small High Large Direct Yes Low Channel No
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IMC Strategy Issues Expense/Response Relationships Allocation
Impact on Brand Equity Integration of Promotion Components Evaluating Effectiveness
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ADVERTISING STRATEGY Setting Objectives and Budgeting
Creative Strategy Media/Programming Strategy Role of the Agency Program Implementation and Effectiveness
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ADVERTISING STRATEGY Target Audience Advertising Objectives
Advertising Budget Creative Strategy Advertising Media and Programming Schedules Implement and Evaluate Strategy Effectiveness
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Illustrative Advertising Objectives
Expose communication to target audience Create awareness Change attitude(s) Increase Sales Generate profits
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Determining Advertising Objectives
Does the advertising aim at immediate sales? Does the advertising aim at near-term sales? Does the advertising aim at building a long-range consumer franchise? Does the advertising aim at helping increase sales? Does the advertising aim at some specific step that leads to a sale? How important are supplementary benefits of advertising? Should the advertising impart information needed to consummate sales and build customer satisfaction? Should advertising build confidence and goodwill for the corporation? What kind of images does the company wish to build? Source: from Exhibit 12-5.
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Budget Determination OBJECTIVE AND TASK METHOD HAS A STRONGER SUPPORTING LOGIC THAN THE OTHER METHODS. Budget Determination Media/ Scheduling Creative Strategy
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MEDIA / SCHEDULING DECISIONS
Television Radio Magazines Online Website Outdoor
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Factors Influencing Media Decisions
Access to the target audience Favorable access to cost Unfavorable access to cost Cost of reaching the target group(s)
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Role of the Advertising Agency
Target Audience Advertising Objectives Advertising Budget Creative Strategy Advertising Agency Advertising Media and Programming Evaluate the Effectiveness of the Strategy
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MEASURING ADVERTISING EFFECTIVENESS
Rating Services Test Marketing Sales and Expense Analysis MEASURING ADVERTISING EFFECTIVENESS Controlled Tests Recall Tests
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SALES PROMOTION STRATEGY
SALES PROMOTION consists of various incentives, mostly short term, intended to stimulate quicker and/or greater purchase of particular goods/services by end-user consumers or value chain organizations. The strategy process is similar to the design of advertising strategy.
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Sales Promotion Activities and Targets
Activities include trade shows, specialty advertising, contests, displays, coupons, recognition programs, and free samples. SALES PROMOTION TARGETS Consumer Buyers Salespeople Business Buyers Value Chain
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Communication Platforms
Advertising Print and broadcast ads Packaging inserts Motion pictures Brochures and booklets Posters Billboards POP displays Logos Videotapes Sales Promotion Contests, games, sweepstakes Premiums Sampling Trade shows, exhibits Coupons Rebates Entertainment Continuity programs
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Communication Platforms
Events/ Experiences Sports Entertainment Festivals Art Causes Factory tours Company museums Street activities Public Relations Press kits Speeches Seminars Annual reports Charitable donations Publications Community relations Lobbying Identity media Company magazine
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Communication Platforms
Personal Selling Sales presentations Sales meetings Incentive programs Samples Fairs and trade shows Direct Marketing Catalogs Mailings Telemarketing Electronic shopping TV shopping Fax mail Voice mail Blogs Websites
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Characteristics of the Marketing Communications Mix
Advertising Pervasiveness Amplified expressiveness Impersonality Sales Promotion Communication Incentive Invitation
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Characteristics of the Marketing Communications Mix
Public Relations and Publicity High credibility Ability to catch buyers off guard Dramatization Events and Experiences Relevant Involving Implicit
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Characteristics of the Marketing Communications Mix
Direct Marketing Customized Up-to-date Interactive Personal Selling Personal interaction Cultivation Response Word-of-Mouth Marketing Credible Personal Timely
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