1. Law Enforcement Best Practices Dan Sullivan Enterprise Architect Government & Education Markets Dan Sullivan Enterprise Architect Government & Education Markets

2. TopicsTopics  Common Solution Architecture  Boston Police Incident Tracking System  Computer Aided Dispatch/911 Solution Set  California LEADS  AltaVista Search & the Pocket PC  Q&A

3. A Common Solution Architecture  Authentication by Design  Requirements and data modeling  Data Base Design  Graphical User Interface  Training demographics in public safety  Implementation considerations

4. Boston Police Incident Tracking System  Replacement for the 40 yr. Old paper form  Field Reporting tool for 2,000 officers  Design by Steering Committee  Data Base Model created then GUI generated  Individual training must be done in 1 day  Processing must be faster than paper form  Secure access to field reports by “groups” –Sexual Assault Unit –Homicide

5. Boston Police Project Lifecycle  Project Start –Steering Committee Selection  Design Phase –Four months to complete data model & GUI –Graphical User Interface prototypes  Pilot Phase –High volume district chosen –One month duration scheduled –Actual was two months due to re-work –Re-work was shortcut keys instead of mouse-only navigation

6. Automated Interfaces: CAD  ITS CAD supplies ITS with this data: 1. Central Complaint Number 2. Dispatch time & date 3. Incident Type 4. Date & Time of Occurrence 5. Unit Assigned 6. Person Reporting; Name & Phone # 7. Location of Incident 8. Reporting District

7. Automated Interfaces: ITS  Arrest 1. Height 2. Weight 3. Name 4. Booking ID 5. Alias 6. Social Security Number

8. Automated Interfaces: ITS  DCM 1. Incident Summary 2. Offenses 3. Persons 4. Property 5. MO Facts

9. Incident Tracking System Productivity Gains  Central database enables analysis across City  ESRI Web Application used to “map” incidents  Query database to produce mapping of incidents  Track incident trends enables faster arrest cycles

10. Incident Tracking System Productivity Gains  GUI Design results in faster-than-paper input times  Access to information allows sharing to other entities  FBI monthly Crime Reporting is automated  ZERO DEFECTS in over three years of use

11. CAD/911 Solution Sets in Two Flavors 1. High Availability VMS CAD systems with PRC/Litton  Alpha VMS implementations  Boston, Philadelphia & Chicago

12. CAD/911 Solution Sets in Two Flavors 2. Fault Tolerant Non-Stop Himalaya with Motorola/Printrak  Himalaya/NSK implementations  Las Vegas, Orange County, LA, Honolulu & NYPD (coming soon)

15. California LEADS Solution Architecture

16. Data Integration Example

18. Wireless Access in Law Enforcement W-LAN Police Network AltaVista Search Police Network AltaVista Search VPN Server

24. Compaq and the Public Safety Market Legacy of High Availability solutions Largest provider of Fault Tolerant solutions Data Integration = “Catch bad guys quick” Technology delivers safety on the street Hardware+Services = Total Solution Only Compaq offers it all:  Fault Tolerant hardware  Proven Solution sets and experience  The ability to deliver NOW