1. Personality Differences Stuart A. Umpleby The George Washington University Washington, DC

2. Myers-Briggs personality test Thinking -- Feeling Sensate -- Intuitive Judging -- Perceiving Extraversion -- Introversion

3. Personality test websites www.keirsey.com www.deltaassociates.com www.managementpsychology.com www.piresources.com/pindex.html www.tri-network.com

4. FIRO-B personality test Useful in studying interpersonal compatibility Express and want Inclusion, control, and affection

5. Content vs. process Content is what is being said; Process is how it is said “Listen to the music of the group” Types of dependencies – Wilfred Bion –Fight or flight –Pairing –Dominance

6. Comment on the process “A few people are doing most of the talking. I would like to hear from others.” “Perhaps this conversation could be conducted after the meeting.” “This is an interesting discussion, but I would like to end the meeting on time.”