1.  Is there a difference between working as a group and working as a team? Why or why not? What is the difference?

2. WHAT IS TEAMWORK?  Definition: Cooperative effort by a group of people (who are linked) to achieve a common goal or purpose.

3. 1. The team must have a clear goal. ◦ Avoid fuzzy statements. Team goals should call for a specific performance objective, expressed so concisely that everyone knows when the objective has been met. 2. The team must have a results-driven structure. ◦ Must be productive and able to set own goals 3. The team must have competent team members. ◦ Their level of knowledge. 4. The team must have unified commitment. ◦ All individuals must be directing their efforts towards the goal.

4. 5. The team must have a collaborative climate. ◦ It is a climate of trust produced by honest, open, consistent and respectful behavior. 6. The team must have high standards that are understood by all. ◦ Team members must know what is expected of them individually and collectively. 7. The team must receive external support and encouragement. ◦ Encouragement and praise works just as well in motivating teams as it does with individuals. 8. The team must have principled leadership. ◦ Teams usually need someone to lead the effort. Team members must know that the team leader has the position because they have good leadership skills and are working for the good of the team.

5.  Marie works at a financial corporation. She and three other co- workers have been asked to work together on a project. Marie turns in the completed project, but she completed it without input or help from the others. She said it was really tough to find time to meet together. She said she did text the others (asking about working together), but received no responses. Her supervisor, Frank, knows that she is a promising assistant financial advisor who wants to advance to a leadership position. Frank also believes that Marie has the potential to be a good leader, but feels she is impatient when it comes to working with others.  DISCUSSION: (answer in your notebooks)  What did Marie do well? (If she did). What did Marie do wrong? (If she did anything wrong)  What could she have done differently?  How should she handle herself in the future if a similar scenario occurs?  How should Frank handle this situation?

6.  It is important for the team members to know that teams don't just form and immediately start working together to accomplish great things. There are actually stages of team growth and teams must be given time to work through the stages and become effective.

7.  1. Forming: Members cautiously explore the boundaries of acceptable group behavior. (It is normal for little team progress to occur during this stage.)  2. Storming: (most difficult stage) Members often become impatient about the lack of progress Members may argue about the actions they should take. Much of their energy is focused on each other instead of achieving the goal.

8.  3. Norming: Team members accept the team and begin to reconcile differences. Relationships become more cooperative.  4. Performing: Members have discovered/accepted each other's strengths and weaknesses, and learned what their roles are. Members are open and trusting. Team satisfaction and loyalty is high. 5. Adjourning: The goal (or task) was completed by the team members