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A Proactive Approach to Patient Education Michael B. O’Neil, Jr. JD, MBA Founder, Chief Executive Officer Copyright © 2007 GetWellNetwork, Inc. Empowered,

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Presentation on theme: "A Proactive Approach to Patient Education Michael B. O’Neil, Jr. JD, MBA Founder, Chief Executive Officer Copyright © 2007 GetWellNetwork, Inc. Empowered,"— Presentation transcript:

1 A Proactive Approach to Patient Education Michael B. O’Neil, Jr. JD, MBA Founder, Chief Executive Officer Copyright © 2007 GetWellNetwork, Inc. Empowered, Engaged, Prepared

2 PE(S+Q) = O 2 TM Patient Engagement (Service + Quality) = Optimal Outcomes The GetWellNetwork Interactive Patient Care solution offers a new equation for improving cost, quality and service. To be the global leader in Interactive Patient Care (IPC) Vision The Patient Engagement Multiplier

3 Hardware & Infrastructure

4

5 Patient Welcome Adult Welcome English Pediatric Welcome Spanish

6 Evolution: Patient Pathways ™ Patient Welcome Patient Safety Education Hand Hygiene Education Patient Education Smoking Cessation Education Patient Satisfaction Feedback Pain Assessment Service Recovery Premium Services Originator of Patient Pathway technology Patent-pending software architecture Dynamic workflow design Automation/documentation of clinical and non-clinical processes Coordinated, personalized experience for every patient Best-practice templates provide starting point

7 Patient Safety Education Pathway

8 Trigger Activity Wait Activity Notify Activity Wait Activity Decision Activity Decision Activity Notify Activity

9 Patient Safety Education Pathway

10 Patient Satisfaction Feedback Pathway

11 Pain Assessment Pathway

12 DecisionSupport Suite™

13 Evolution: Introducing Interactive Care Plans In Development: Congestive Heart Failure Orthopedics Asthma Diabetes Post-Partum Next evolution of Interactive Patient Care Industry’s first and only solution to coordinate a series of events across multiple days to create a virtual guide throughout a patient’s stay Developed in partnership with clinical, operational and technology leaders from client hospitals Initially focused on clinical care for chronic conditions

14 Interactive Care Plan

15 3. CHF Interactive Care Plan (Day 1)

16 3. CHF Interactive Care Plan (Day 2)

17 Patients have access to education, communication and entertainment tools at the bedside. empower engage prepare GetWellNetwork Evolution 1999-2002 2003-2006 2007-future Interactive Care Plans Interactive Care Plans Patient Pathways TM Patient Pathways TM On-Demand On-Demand system utilization rate Time based alerts with rudimentary documentation capabilities. Patient Pathways with trigger, wait, notify, and decision events. Documentation is specific to compliance and safety regulation needs. Complex Interactive Care Plans seamlessly interconnect Care Plans/Clinical Practice Guidelines, coordinating a series of events across multiple days to create a virtual guide throughout a patient’s hospital stay.

18 Our Client Community

19 Industry Recognition & Participation Our Interactive Patient Care solution has been awarded the exclusive AHA endorsement.

20 Michael B. O’Neil, Jr. JD, MBA Founder, Chief Executive Officer 7920 Norfolk Avenue, 11th Floor Bethesda, MD 20814 Tel: 240 482 3125 moneil@getwellnetwork.com Thank You


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