1. HUB Technical Assistance Review November 2014

2. CQI

3. Overview of TA Provided from 1/14 – 8/14 Over 500 instances of TA More than 450 hours total Phone calls were most common means of contact About half of TA was focused on Implementation Drivers

4. Technical Assistance by Month

5. Types of Technical Assistance

6. Data Review (Page 2 – 4) Why might there be more instance of TA in some months? Are you surprised by the most common types of TA provided? What do we know about the barriers/challenges that grantees are facing based on this data?

7. Detailed Review – 3/14 to 8/14 Over 450 instances of TA Approximately 375 hours of TA

8. What does the data tell us about the extent to which we provide stage-based TA? Why this is important: ◦Ensure we are meeting grantees where they are developmentally ◦Ensure that appropriate support is provided to help them progress to the next stage ◦Anticipate needs of programs based on implementation stage ◦HUB anticipate needs of TA providers

9. Data Review (Page 5)

10. Things to consider What does this data tell us about the extent to which we provide stage- based TA? ◦What makes sense? ◦What surprises you? ◦Would you expect any of these stages to have more or less TA? ◦How could we strengthen our stage-based approach?

11. What TA Strategies are we using to achieve outcomes with grantees? Why this is important: ◦Make sure that grantees are receiving appropriate TA to meet their needed outcomes. ◦Help TA providers link TA strategies with expected outcomes. ◦Provided need info for HUB to better understand resource allocation to promote strategic implementation support.

12. Data Review (Page 6-8)

13. Things to consider What TA strategies are we using to achieve outcomes with grantees? ◦On what content area(s) is out TA with grantees focused according to the data?  Are these focus areas accurate?  Does anything surprise you? ◦Did you expect to see this much emphasis on contracts? ◦Would you expect the distribution to be different by stage? ◦How do we strengthen our stage-based approach?

14. TA Strategies vs. TA Outcomes Example: Enrollment ◦Is TA being provided on enrollment OR is it being provided on things that impact enrollment (ie, Staff Retention, Facilitative Administration, Outreach/Client Recruitment)? ◦Is enrollment a TA Strategy or a TA Outcome? ◦Are the current content areas the right ones to be using for data collection?

15. TA Focus Areas General Comptency Building Organizational Capacity Systems Change Contract Monitoring Staff Recruitment Staff Retention Staff Training Facilitated Administration DATA-CQI Collection & Use Stakeholders Policy- Proactive Feedback Loop Budget/Fiscal Grant Compliance Contract Supervision Fidelity Intervention Coaching Community Reading Referral Networks

16. Next Steps Continue collecting TA data with current form through end of December Data collection tool will be refined and improved New TA Data Collection protocols will roll out in beginning of January.