1. Facilitating Workforce Development Uford A. Madden and Harriett Paul Center for International Agriculture, Trade, Developmental Research and Training College of Engineering Sciences Technology and Agriculture Florida A&M University Tallahassee, Florida

2. MODULE 3: Workforce Development Unit 1: Awareness of cultural differences of new employees Have participants introduce themselves Name Family origin Places where each has resided Languages spoken Share a favorite holiday event e.g Christmas *Use Module I -Building Cultural Competencies

3. Building Awareness Record information based on introductions Begin with groups or two individuals:  Identify cultural practices and differences and discuss  Suggest methods they can use to address the differences  Express acceptance and evaluate understanding *Use Module II. Assessing Strengths and Opportunities of a Cultural Community

4. Employers/Employees Skills  What types of skills do new workers possess?  What types of skills do the employers need?  What are the skills employers need that are not found in the new worker population?  Are there programs to provide new workers with skills that employers need? *Use information from Module VIII- American Engagement

5. Unit 2: Employers/Employees relations  What are the issues can affect employers/ employees relations?  What issues need to be addressed that will enhance understanding and improve the relationships between employees and employers  What plan and strategies can be developed need to address issues that will enhance understanding and improve the relationships between employees and employers

6. Biases of Employers/Employees  What personal and institutional biases can affect employers/ employees relations/understanding?  What personal and institutional biases need to be addressed that will enhance understanding and Improve the relationships between employees and employers?  What plan and strategies can be developed need to address personal and institutional that will enhance understanding and improve the relationships between employees and employers?

7. Cultural work ethics of new workers  What personal and institutional cultural work ethics can affect employers/employees relations/ understanding?  What personal and institutional cultural work ethics need to be addressed that will enhance understanding and improve the relationships between employees and employers?  What plan and strategies can be developed need to address personal and institutional cultural work ethics that will enhance understanding and improve the relationships between employees and employers?

8. Expectations of Employees and Employers  What are the personal and institutional expectations do employers have of employees on the job?  What are personal and institutional expectations do employees have of employers?  What plan and strategies can be developed to address personal and institutional expectations of employees and employers? *Participants can make suggestions and use resource information to answer questions

9. Expectations of Employees and Employers  What are the institutional priorities/values do employers have for employees on the job?  Are institutional priorities/values match with the those of employees?  What plan and strategies can be developed to address priorities and values of employees and employers?  http://www.bcs.uni.edu/idm/newiowans/PDFDoc ument/Manager%20Training.pdf http://www.bcs.uni.edu/idm/newiowans/PDFDoc ument/Manager%20Training.pdf

10. Awareness of Cultural Differences in the Work Environments  What are some cultural perceptions /misconceptions you can identify?  Have participants list various conceptions  Evaluate and discuss conceptions  What are some potential effects of cultural perceptions/misconceptions you identify?

11. Building Awareness of Cultural Differences in the Workplace  Suggest different methods they can use to address the differences  Evaluate and discuss different methods they can use to address the cultural differences  What strategies can be developed to overcome/ address perceptions/misconceptions?

12. Building Awareness of Cultural Differences in the Workplace Assessment of cultural competence of employers/managers/owners/human resources personnel Potential effects of cultural competence of employers /managers/owners/human resources personnel Development of cultural competence training for employers/managers/owners/human resources personnel

13. Unit 3: Education and training – meeting the needs of the new workers  What are the education and training needs of new by employees?  What education and training competences employers need that are not found in the new worker population?  Is there a need to develop and implement programs to provide new workers with education and training competences that employers need? http://www.workingforamerica.org/news/story.asp? ArticleID=67

14. Education needs of new employees and employers  What is education competence needed by employers?  What is the education competence of new employees?  What education competence employers need that are not found in the new worker population?  Are there programs to provide new workers with education competence that employers need?

15. Education and skills needed to meet the needs of the employers  What are the current education and training needs of new by employers?  What are current education and training competences employers need that are not found in the new employee population?  What strategies can be developed to provide education and training competences that are demanded by employers?

16. Unit 4: Worker placement  How can worker placement be maximized?  What are the present trend in education training that will assist in addressing availability of opportunities for new worker in the future? *http://search.msn.com/results.aspx?q=Employment +opportunities+and+agencies&FORM=SMCRThttp://search.msn.com/results.aspx?q=Employment +opportunities+and+agencies&FORM=SMCRT *http://www.spherion.com/corporate/careercenter/ca reerresources/job_mktg_intell.jsphttp://www.spherion.com/corporate/careercenter/ca reerresources/job_mktg_intell.jsp

17. Opportunities that are available for new workers  Where do you get information about jobs that are available?  How many jobs are available for workers?  Where are the employers located?  What is the trend of job availability for workers?

18. Types of work available for new workers and appropriate worker skills  Where do you get information about potential employers and education and training skills needed for available jobs?  What are the present trends in job market that will assist in addressing availability of opportunities for new worker in the future? * Use Module VIII- Country as People- Workplace cooperation and partnership

19. Developing employee skills  How to develop a resume and/or complete a job application?  How to search for job opportunities  Language skills training/courses  Interviewing strategies

20. Developing employee skills Computer skills/Training Where do you get information about library and workforce development agencies Using the library http://www.workingforamerica.org/news/story.as p?ArticleID=67http://www.workingforamerica.org/news/story.as p?ArticleID=67

21. Employees obtaining jobs and Employers recruiting and retaining jobs How can employee be successful in obtaining/retaining jobs? How can employers be successful in recruiting/retaining jobs? *Use resource information to find situations to fit

22. Extension Professional as a conduit to Agency to facilitate workers entry into the workforce  How can Educators and Extension Professionals assist in fulfilling the needs of new workers?  How will effectiveness in integrating new workers into the workforce be evaluated? http://www.bcs.uni.edu/idm/newiowans/PDF Document/Manager%20Training.pdf http://www.workingforamerica.org/news/stor y.asp?ArticleID=67