1. Harvinder Bhela General Manager, Exchange Microsoft Corporation SESSION CODE: UNC201 HBhela@Microsoft.com http://twitter.com/HBhela

2. “We need to deliver secure and compliant communications tools” - CIO “Sales needs to easily connect with customers while on the road” - VP of Sales Lowering IT Costs Increasing Productivity Managing Risk “I need to reduce hardware costs and operational overhead” - IT Manager “How do I balance these needs in a changing workplace?”

3. Optimized for Software + Services Email Archiving Protect Communications Advanced Security Manage Inbox Overload Cross-modal experience Simple to use and share Mailbox Resiliency Simplified Administration Deployment Flexibility Anywhere Access Flexible and ReliableProtection and Compliance

4. Mailbox Server DB1 DB3 DB2 DB4 DB5 Recover quickly from disk and database failures Mailbox Server DB1 DB2 DB4 DB5 DB3 Mailbox Server DB1 DB2 DB4 DB5 DB3 Replicate databases to remote datacenter San JoseNew York For more details on this topic, please attend: UNC304

6. Compliance Officer Human Resources Help Desk Staff Conduct multi-mailbox searches for e-Discovery Update employee information in company directory Manage mailbox quotas

7. Track the Status of Sent Messages Create and Manage Distribution Groups

9. Storage Area Network (SAN) Direct Attached with SAS Disks JBOD SATA (RAID-less) Direct Attached with SATA Disks 020406081012141618202224262830323436384042444648505254565860626466687072747678808284868890 For more details on this topic, please attend: UNC306

10. Desktop Web Mobile Outlook ® 2003

11. Conversation View Ignore Conversation Expanded Conversation

12. MailTips in Outlook 2010 MailTips in Outlook Web App

13. IM buddy from OCS Presence jelly-bean Reply by E-mail, IM, or SMS

14. Audio playback Text Preview of Voicemail Contextual Contact Actions For more details on this topic, please attend: UNC308

15. Preserve Discover Secondary mailbox with separate quota Archive can be on separate DB or in the cloud Appears in Outlook 2007/2010 and OWA Personal Archive Automated archive and delete based on time and type Policies at item and folder level Support for voicemail and calendar policies Archive and Delete Policies Capture all changes (edits and deletes) on email messages Enables Single Item Recovery Automatically move content from the Primary to Archive dumpster Web-based UI (ECP) Search primary, archive, and recoverable items Delegated through roles-based admin Hold Policy Multi-Mailbox Search For more details on this topic, please attend: UNC307

17. Apply Move and Delete Policies to Individual Messages Retention Policy and Expiry Details Policies Applied to All Email Within a Folder

18. Delegate Access to Specialists Results Stored in Specialized Mailbox Rich Search Criteria and Targeting Options

20. LESS RESTRICTIVE MORE RESTRICTIVE Classify Block ReviewAppend Alert Protect Modify Redirect

21. Transport Protection Rule

22. PC PHONE WEB Consistent User Experience On-PremisesCloud Service For more details on this topic, please attend: UNC309

25. 2010

27. www.microsoft.com/teched www.microsoft.com/learning http://microsoft.com/technet http://microsoft.com/msdn

29. Sign up for Tech·Ed 2011 and save $500 starting June 8 – June 31 st http://northamerica.msteched.com/registration You can also register at the North America 2011 kiosk located at registration Join us in Atlanta next year

32. “By replacing our SAN with lower cost DAS, we were able to avoid spending $1 million on SAN infrastructure for other projects” BGC Partners “Our salespeople need to respond quickly to dealer concerns…. With voice-mail preview, they can increase their responsiveness while saving more than 15 minutes a day” Subaru Canada “We expected to pay about $250,000 for an independent archiving and retention system. With Exchange 2010, we were able to avoid that cost.” TriWest Healthcare Alliance “With simplified admin and the ability to give users more self-service options, we expect to reduce user support time and to increase IT productivity by up to 15 percent. ” Sollers “Conversation View sold Exchange 2010 to us right away. It gives employees more power, more control, and it’s a huge time saver. ” Global Crossing “We can set up transport protection rules for things like SSN’s to comply with HIPAA and for voice mails to ensure that they can’t be forwarded outside the company. ” Medtronic “As a result [of DAG], the company expects to recover from a failure— whether at the mailbox, server, or site level—in less than 30 seconds” Qualcomm “With the more flexible storage options made possible by Exchange Server 2010, we don’t need to limit mailbox size at all!” EDC “We are getting the same performance from a cheaper disk [SATA]. Capacity for the individual drive is eight times as large and 25% of the cost. So our storage cost is about 30 times less...” NEC Philips Unified Solutions “We realize consistently high availability and site resiliency with very little maintenance and administration. We also expect to reduce our RTO by 20 percent.” Morgan Keegan & Company