1. Day in the life of an e-book Janet Broome Janaury 2012 Overview

2. Day in the Life  E-Books in a historical context  Selection Criteria of E-Books  Models for E-Books  Practical Exercise – Identifying the barriers for e-books  Integration and Promotion  Future trends in E-Books

3. E-Books in a Historical Context  First began to see organisations implement E-Books in early 2000  Types of Organisation  Membership  Universities  Support of Remote users of library services

4. Royal College of Nursing

5. E-Books Historical Context  In early 2000 e-books were introduced as part of “e- strategy” for organisations supporting  Remote Users  Distance Learners  Virtual Learning Environments – (VLE’s) developed linking out to course content including E-Books and Journals  Learning packages developed to support distance learner

6. Selection of E-Books  Selection criteria for E-Books often dominated by poor choice from publishers  Concerns of loss of print revenue  JISC E-Book Observatory project  Remit to analyse E-Book usage  How users accessed content  OPAC, VLE, Publisher Platform  Relationship with print sales  Not a perfect project  Results very mixed  Not very well specified

7. Selection Criteria  What is on the shelves  What I can afford  What is being requested  What is being loaned  E-Book content is reference  Libraries had crude statistics for use  LMS systems did not really cater for use  First time we have usage statistics – very interesting results

8. Licence Models for E-Books  Subscription – recurrent cost  Normally restricted to a number of concurrent users  New editions upgraded when available  Purchase capital cost equates more to print  Licensed as unlimited  Buy new editions when come out  Publishers offer more purchase book incentives than subscription

9. Practical Exercise  Identify five (5) barriers that might prevent e-book implementation in your organisation

10. Barriers  Lack of funds  Sustainability  Publisher pricing prohibitive  Interface – Ease of use  Not enough choice  User reaction  Integration within e-environment  Staff training and User Education – creating additional workloads

11. Addressing Barriers  Lack of funds – sustainability  Review publisher deals  “Subject” focused approaches – Mental Health, Public Health and Oncology  Purchase may be better  Collection discounts

12. Publisher Pricing Prohibitive  Explain to the publisher that their pricing is prohibitive  Publishers want to retain and win business  Ensure the publisher is pricing correctly for your trust and not using academic pricing  One model is small, medium, large  Small under 500 beds  Medium 500 – 1000 beds  Large over a 1000 beds

13. Interface – Ease of Use  Some interfaces are very difficult to use  Integration of content  Within the NHS there is “disruptive” technologies  Librarians are developing their own tools for delivery because the technology is letting them down  Subject Blogs

14. Not enough choice  Publishers are keen to hear what they should be supplying – TELL THEM!!  Royal Marsden Hospital Project and we now have new Jones & Bartlett Premium Collection to offer users  Ask for a subject approach to collections and titles  Ask for collections that provide Al a Carte options

15. User reaction  Staff training and information literacy  Take advantage of WEBEX training offered by publishers  Take advantage of On-site Training offered by publishers  Web 2.0 features of publisher platforms  Alerts  E-mailing jumpstarts “open url links” to book chapters  This is all free of charge

16. Integration and Implementation  Providing as many access points to the content as possible  Covered in next section

17. Challenges  Users have different expectations from searching  Detailed information  Brief information “quick and dirty” searching  Common goal of reliable, accurate, relevant and evidence based results

18. School of Pharmacy – Launch and Promotion of E-Books  Trailing edge rather than Leading edge  Well thought out selection criteria for E-Books  Based on Circulation Issue Statistics from the LMS  Number of Print Copies  Number of Reservation in LMS  Tied in the launch with upgrade to new interface offered “Novice” searching  Worked with the Web Development Team to promote the resources on the websirte

19. Promotion

20. Innovative Use of Jumpstarts

21. Tailored Promotions

22. Integration with Enterprise Search  Enterprise Search/Universal Resource Management Systems  Web 2.0 version of an OPAC  MARC records  Most publishers will provide this free of charge

23. Future of E-Books  Better pricing models  Improved user interfaces  Support of E-Book readers by publishers  Project to support Paramedic Collection – used in Defence and NHS  More of a subject approach to collections and titles  More choice

24. What is working  E-Book sales have overtaken database sales in my region this year  Generation of user from Universities expect to use E- Books in practice  Move away from heavy handbooks in some cases  Made Incredibly Easy  Five Minute Consult  Nurses are using E-Books  Demand for more Nursing/Para Medicine content  More specialist subject content

25. NHS Evidence – E-Books  Confusion over E-Book Hub on NHS Evidence  “Searching Ovid E-Books”  Ovid content was not licensed via MyIlibrary – content would never appear there  NLH Linkresolver supports e-books  The Ovid Knowledge Base has been updated with all new Wiley titles – Oxford Brain Collection

26. NLH Linkresolver problem reporting  All linkresolver problems should be reported to  contactus@evidence.nhs.uk contactus@evidence.nhs.uk  If you use the support e-mail address there will be delays

27. Mobile Support and Apps  Mobile support is currently integrated for the support of QR codes for E-Books and Journals  East of England – all NHS Libraries have implemented QR codes with their journals

28. NHS Best Sellers  Made Incredibly Easy –Collection –Al a carte  Wiley E-Book Collections –Nursing –Psychology –Evidence Based Medicine

29. NHS Best Sellers  Hodder Arnold Subject Collections –Nursing –Health Professions –Clinical Medicine –Pathology –Surgery

30. NHS Best Sellers  Clinical Consult Series  Five minute clinical consult  OUP Nursing Handbook Collections  Ovid remain the only aggegator to offer as purchase

31. Questions  Questions and Thank you

32. Ovid Book Platform  http://ovidsp.tx.ovid.com/ http://ovidsp.tx.ovid.com/