1. Improving Patient Experience in ED Treatment Rooms Team Mpower Sushama Bhat Caroline Castellino Allyn Rippin October 28, 2008

2. Bhat, Castellino, Rippin2 Connect Empower Engage Goals

3. October 28, 2008Bhat, Castellino, Rippin3 Current Patient “Lifeline” Basic Remote Control –Nurse call –TV –Radio –Light on/off Limited features Improper functioning Uninspired design

4. October 28, 2008Bhat, Castellino, Rippin4 Inspirations for our design - Colorful - Lightweight - User-friendly - Universal remote - Touchscreen interface - Accessible at bedside

5. October 28, 2008Bhat, Castellino, Rippin5 Our solution: Mpower Handheld bedside remote User-friendly buttons/touchscreen Connects to wall by retractable cord or arm Colorful, lightweight Performs multiple functions Mpowers patient through information and positive engagement Converts to screensaver when not in use

6. October 28, 2008Bhat, Castellino, Rippin6 Main functions: –My Room –My Care –My Progress –Nurse Call button

7. October 28, 2008Bhat, Castellino, Rippin7 MYroom Give patients control over his/her immediate environment Provide better lighting options Promote relaxation with “soothing sounds” Create engaging experience with interactive projection

8. October 28, 2008Bhat, Castellino, Rippin8 MYcare Uses RFID technology to identify doctors and nurses as soon as they enter room Establishes connection and builds relationship with staff Improves patient satisfaction

9. October 28, 2008Bhat, Castellino, Rippin9 MYprogress Knowledge Mpowers! Connect with existing system to relay status of orders and approximate wait time Helps patients understand “What am I waiting for?”

10. October 28, 2008Bhat, Castellino, Rippin10 Alternative design LIGHT TV PROJECTION NURSE DOCTOR

11. October 28, 2008Bhat, Castellino, Rippin11 Interactive Projection Dynamic and experiential Responds to external stimuli, movement or patient input Incorporates sounds, colors Brings nature indoors Lowers patient anxiety Positive engagement

12. October 28, 2008Bhat, Castellino, Rippin12 Action Plans In the next several weeks … –Research materials for device –Look at designs used by previous classes –Design device, software, and projection –Implement design

13. October 28, 2008Bhat, Castellino, Rippin13 Thank you! Questions or comments?