1. Tools for Intercultural Education of Nurses in Europe SERPİL TURAL EU Project Expert Marmara Üniversitesi Pendik EAH

2. Tools for Intercultural Education of Nurses in Europe 3 Toolkits: 1-Compassion, 2-Health Inequalities, 3-Intercultural Communication.

3. Compassion Principles-Values, Principles-Values, Sharing others’ suffering, Sharing others’ suffering, Be aware of the other people, Be aware of the other people, Help, Help, Equity, Equity, Love, Love, Solidarity, Solidarity, Tolerance, Tolerance,

4. Compassion, values Empathy, Empathy, Didnity, Didnity, Respect, Respect, Equity, Equity, Human Rights, Human Rights, Acceptance, Acceptance, Inclusion Inclusion

5. Aim: To have skills for compassionate care The Learning Results: The Learning Results: To learn the necessity of compassion in health care process, 2-To understand why important the compassion in nursing health care, 2-To create self-awareness, 3-To serve compassionate care to patients, 4-To have satisfaction of compassion, 5-To understand a patient as a human, 6-To notice the needs of the patient and to act to meet of these needs.

6. What is compassion? Compassion literally means “to suffer together.” Among emotion researchers, it is defined as the feeling that arises when you are confronted with another’s suffering and feel motivated to relieve that suffering. Compassion is not the same as empathy or altruism, though the concepts are related. While empathy refers more generally to our ability to take the perspective of and feel the emotions of another person, compassion is when those feelings and thoughts include the desire to help. Altruism, in turn, is the kind, selfless behavior often prompted by feelings of compassion, though one can feel compassion without acting on it, and altruism isn’t always motivated by compassion.empathyaltruism

7. Compassion Code S hare fairly C ommunicate with Care H elp Build Trust O penly Welcome Everyone O ffer Respect to All L isten with Interest

8. Learning Tool:Compassion in practice Awareness, Awareness, Activity1: Your own experiences of compassion, *Think about when you were suffereing? *Reflect on your experiences while you are in the care giving process, be ware your feelings and emotions, Why you choose nursing as a career? Why you choose nursing as a career? Are there any barriers that are hindering your ability to provide care with compassion? Are there any barriers that are hindering your ability to provide care with compassion?

9. Tool: Practice in Compassion Activity2: Other people’s experinec on compassion, Activity2: Other people’s experinec on compassion, Read about comppasinate people: Read about comppasinate people: Martin Luther King Jr Mother Teresa Mohandas Gandhi Activity3: Enjoy non-competitive games Reduce exposure to violence in games and movies

10. Tool: Compassion in practice Activity4: Knowledge and understanding the concept of compassion Activity4: Knowledge and understanding the concept of compassion The ways of showing compassion in differnt cultures, The ways of showing compassion in differnt cultures, expression of compassion in different cultures. expression of compassion in different cultures.

11. Compassion in Practice Activity5: Activity5: Similarities and differences in giving compassion and receiving compassion, Similarities and differences in giving compassion and receiving compassion, Seek out opportunities to gain experience with different patients and in different settings and situations, Seek out opportunities to gain experience with different patients and in different settings and situations, While it is important to note differences and similarities, do not try to categorise your patients too much. While it is important to note differences and similarities, do not try to categorise your patients too much.

12. Compassion in practice Sensivity, Sensivity, Compassion involves interpersonal skills. Compassionate communication includes respect for and interset in, patient experince. (Price, 2013) Compassion involves interpersonal skills. Compassionate communication includes respect for and interset in, patient experince. (Price, 2013) This means being sensitive to the patient experince. This means being sensitive to the patient experince. It will also entail making adjustments to meet the needs of your individual patients. It will also entail making adjustments to meet the needs of your individual patients. Activity6: What matters to patients? Activity6: What matters to patients? Ask patients what they found helpful asnd record your findings. Ask patients what they found helpful asnd record your findings. What are the similarities and differences in your individual patients’ responses? What are the similarities and differences in your individual patients’ responses?

13. Tool. Compassion in practice Competence, Competence, Compattionate cares requires expertise, understanding of experiences, concerns and expectations of patients, relatives. Compattionate cares requires expertise, understanding of experiences, concerns and expectations of patients, relatives. Being compasionate entails respect for fell human beings and being non judgemental. Being compasionate entails respect for fell human beings and being non judgemental.

14. Tool: Compassion in practice Aktivite 7: Compassionate care that is also safe and effective: During your nursing practice, identfy a role model – a nurse about whom you can say that is the sort of nurse I want to bercome. During your nursing practice, identfy a role model – a nurse about whom you can say that is the sort of nurse I want to bercome. What is it about this nurse’s practice that you admire? What is it about this nurse’s practice that you admire? What does she or he do that has inspired you? What does she or he do that has inspired you? How does he ıor she relate to patients, convey compassion, ensure care is safe and effective? How does he ıor she relate to patients, convey compassion, ensure care is safe and effective? How would you describe his or her professional values? How would you describe his or her professional values?

15. Tool: Compassion in practice Aktvite8: Your professional practice Aktvite8: Your professional practice How do you feel that your own practice is developing? How do you feel that your own practice is developing? Critically analize your own practice, Critically analize your own practice, Do you feel you are acquiring the skills to engage in compassionate care that is safe and effective ? Do you feel you are acquiring the skills to engage in compassionate care that is safe and effective ? Are there any barriers to delivering compassionate care? Are there any barriers to delivering compassionate care?

16. Compassion in practice Activity 9: Doing good and justice Activity 9: Doing good and justice Being comppasionate also means being able to advocate on behalf of your patients. Being comppasionate also means being able to advocate on behalf of your patients. Are you developing the skills and confidence to take on this role? Are you developing the skills and confidence to take on this role? What help might you need? What help might you need?

17. Expected Result To supply the nurses in our hospital give compassionate care to patients from different cultures. To supply the nurses in our hospital give compassionate care to patients from different cultures. To have abilities in cultural competence, To have abilities in cultural competence, To use the learning tools of IENE3 for training of our nurses and with the perspective of EU, to supply the nurses have culturally competences. To use the learning tools of IENE3 for training of our nurses and with the perspective of EU, to supply the nurses have culturally competences.

18. Piloting the tool with our nurses

19. IENE3 Proje blog sayfası Proje blog sayfası http://ienetools.wordpress.com Web site: www.ieneproject.eu

20. Thank you… Serpil Tural EU Project Expert Marmara University Pendik Training and Research Hospital