2. From Hire to Fire - Keys to Creating a Dream Team Peter Dods President Easy Music Investments Inc.

3. As retailers, we have learned to discount ….

4. DON’T DISCOUNT YOUR STAFF!! Nothing will determine your success in this business more than how you choose and retain great employees. Snagajob: Employees determine 90 percent of a company’s profitability, so cutting back on the number of sub-par employees you hire is the discount to be making.

5. Hiring Process Winter NAMM 2012 Notes: https://docs.google.com/document/d/1NojMeZAti7r1LjhznIhw2YUw UylmVDOxzNHjqn-j2qI/edit So….that is the hiring/choosing part covered before…. Email me: admin@easymusiccenter.com for the link…admin@easymusiccenter.com

6. 1.Indoctrination 2.Development 3.Review Process 4.C list… 5.Firing process 6.Having fun yet? The Plan…

7. 1.What a good employee is 2.What a great employee is 3.Self Reliance 4.Harmony 5.Engaged Vs. Disengaged Behavior 6.Housekeeping: Health care protocol etc… Indoctrination

8. 1.Development from the top down…Vision? 2.Training 3.Mt. View Luthier School 4.Books 5.20 Min Edu 6.You got enough rope yet? 7.NAMM show Development

9. Review Process 1.Probationary Peer Review 2.Ongoing reviews 3.The game as a review – What is your game? 4.Promotions

10. C List 1.Engaged Vs. Disengaged Employees 2.Tracking and continually reviewing amongst management 3.Employee is well aware they are on this list 4.Determining C list protocol

11. Firing process 1.DOCUMENT AND SIGN!!! ALWAYS!!! 2.Have employee files 3.The steps towards a contract 4.The CONTRACT 5.Saying goodbye

12. Having fun yet? 1.Your sales floor is a window to your world 2.Vibe is everything (story from WNAMM 2012)…’How do I hire good people?” It is pretty simple. Customers buy when they are happy. Employees have the best chance of making the customer happy if they are also happy. If your vibe is right, you will attract the right people and retain them. Check me out at WNAMM 2013. I will be doing a session on creating the right Vibe.