1. WIKI MASTERS Wikis and Shared Knowledge Repositories

2. Team Members  Amjad Al Azzam  Paul Campbell  Sultan Alyahya  Syed Ahmeduddin  Ziad Alzughaibi

3. Agenda  Intro to Wikis  Selection Process  Use Cases  Conclusion  Q/A

4. What is a WIKI ? According to Wikipedia:  Wiki is a Hawaiian word for "fast".  It can be expanded as "What I Know Is".  “A wiki is a page or collection of Web pages designed to enable anyone who accesses it to contribute or modify content, using a simplified markup language”.  “A Wiki is a collaborative Web application”

5. Features & Characteristics  Main Characteristics  Open: Any user can see, create, edit and add content within the wiki Web site.  Progressive: The size of the content can be evolved as long as it is used.  Interrelationship: Entries can cite other entries.

6. Features & Characteristics  Unique features  Easy to use  Free or Cheap subscription  E-mail Notifications and RSS feeds  Security tools such as password, Access Control List, Blacklist, CAPTCHA  Attachments: Files, Pictures, Media files.  Varieties: Hosting vs. download – Internal vs. External

7. Wiki Uses  There are three main uses for wikis: 1- To collaborate 2- To organize information 3- To share that information

8. Wiki Uses (Cont..) ‏  Enterprises Uses:  To collaborate on developing content or documents.  To maintain a knowledge base for information.  Project Management.

9. Wiki Uses (Cont..) ‏  Personal Uses:  Organizing personal information and files such as To-do lists, contact information, appointments Various types of lists, notes, codes Frequently referenced documents or files  Making content available on your home network  Publishing personal information on the Internet Secured: Personal access to information from any PC Public: Share/collaborate with friends/family

10. Wiki Uses (Cont..) ‏  Educational Uses:  Sharing knowledge  Exchanging thoughts  Engaging in on-going discussions  Posting assignments and tracking progress  Communicating effectively

11. Wiki Uses (Cont..) ‏  Special Interest and Community Uses:  Building communities of users that have the same interest  Sharing ideas, information, and knowledge

12. Wiki – Which one to pick?

13. Evaluation Matrix

14. Important Dimensions  Domain  Internal Easier to manage and secure the site through company standards and policies. Gives the wiki more of a personality of the company.  External Open to the public, where web users can view, modify, add to the site. This gives the wiki its own personality and larger share of the knowledge as more users have access to it.

15.  Purpose  Personal or Small Group  Corporate or Large Organization  Academic and Educational  Security  Authentication, Access Control, Blacklists, CAPTCHA  SSL Encryption  Delayed Indexing Important Dimensions (cont.)

16. Wiki Selection Process  Other Significant Features/Dimensions  Cost: License fee / Free and Open source  Hosting Features  System Requirements, Data storage types supported  Support  Special Features: Section Editing, WYSIWYG Editing  Statistics :Recent Changes, Wanted Pages, Most/Least Popular, Recent Visitors,…

17. Wiki Selection Process (Cont.)  Evaluation Matrix Tools Evaluation ToolsEvaluation

18. Wiki Matrix Web Site An easy way to compare different Wiki tools.  Three simple steps: 1. Go to http://www.wikimatrix.org/http://www.wikimatrix.org/ 2. Select the wikis you want to compare,for example : MediWiki, Zoho Wiki, PBWiki 3. Press the “compare” button..

21. Use Case #1 FINDINGTRUTH.COM Gene Visionary seeks partners to build a new world  Group Size: 1 to (the sky is the limit)  Company location: The Cloud  Goals: Develop a concept for a non-profit service organization A ubiquitous source for truth

22. Description FINDINGTRUTH.COM  Imagine this: Blend: Wikipedia, Snopes, Google Search, YouTube Add: Certification labeling for authors and content Tools: to understand, reference, and use truth Channels: Web, email, RSS, TV, Print  Gene needs: A repository to save and organize research Build a business plan Engage and collaborate with like-minded people

23. Required Features Must HaveNice to Have FINDING TRUTH.COM  Publicly hosted  Secured content and access  Moderate storage capacity  Version management  Easy to use  File attachments  Initially free  Scalable  Conflict handling  Section editing  Mobile friendly  Search capability  Blogs/Forums  Footnotes/quoting  Email notification  Delayed indexing

24. Products Considered FINDING TRUTH.COM ProductAdditional ProsCons SocialText  Best scalable  Mind map tool  Quoting, Footnoting  Less storage in free version SpringNote  No ads  Section editing  Not scalable  Weaker search  Weaker support WetPaint  More storage  Better security, search  Better support  No quoting, footnoting Zoho  Better security, search  Printer-friendly output  Less storage in free version

25. Product Chosen FINDING TRUTH.COM The winner is: WetPaint Growing Your Site  Private Onsite Messaging  Autocomplete Links  Widgets Building Your Site  Click-and-Type Page Editing  Page Level Discussion Threads  Customizable Page Templates  Spell Check  Compare Page Versions Navigating Your Site  Dynamic Page Organization  Clickable Keyword Tags  Site Search Monitoring Your Site  Lockable Pages  Revert Pages  Site Statistics:  Questionable Language Report

26. Medical Care Supply Providing Better Health Care to Patients USE CASE 2

27. Business Description MEDICAL CARE SUPPLY  Group size: 5,306 employees  Head Quarter Location: San Diego, CA  Goals:  Making health care safer and more productive  Provide excellent customer service  Technical Support Department

28. Required Features Must HaveNice to Have MEDICAL CARE SUPPLY  Ability to share files  Controlled access (login/pass)  Ability to encrypt files  Read-only for files  Hosted Service  Organize/sort information  Email notification

29. Products Considered MEDICAL CARE SUPPLY ProductAdditional ProsCons ClearWiki  Page Revision  Most Lead/Popular Pages  Recent Visitor  No Page Templates EditMe  Page Templates  No RSS Feeds Swirrl  More storage 10 GB  Doesn't Support Subdomain  Weaker File Encryption Wikidot  Footnoting  Forms  No “WYSIWYG” Editing

30. Product Chosen MEDICAL CARE SUPPLY The winner is: ClearWiki Providing Better Technical Support  Page Revision  Most Lead/Popular Pages  Recent Visitors  Recent Changes

31. Conclusion  Wikis are a great form of knowledge repositories.  Can service individuals, groups, enterprise  Many great free or low cost solutions  Lower maintenance cost than alternatives  Easy to learn and use  Many types of solutions are available for a variety of needs.

32. Q/A Questions ?

33. Sources  http://en.wikipedia.org/wiki/Wikihttp://en.wikipedia.org/wiki/Wiki  http://en.wikipedia.org/wiki/Wiki_(disambiguationhttp://en.wikipedia.org/wiki/Wiki_(disambiguation  http://ssad.bowdoin.edu:8668/space/Characteristics+ of+a+Wiki http://ssad.bowdoin.edu:8668/space/Characteristics+ of+a+Wiki