1. Service Publications and Training SGI Confidential 0 - 1 SGI COPAN 400 MAID and VTL Maintenance and Administration Intro & Overview Product Features Installation & Cabling System Configurations Hardware Components Maintenance Task & Tools

2. SGI Confidential 0 - 2 Welcome SGI Copan 400 Maintenance and Administration Course is 3.5 days in length Class begins at 9:00 AM and ends at 5:00 PM Class hours can be changed if everyone agrees Course is organized by the following sections: – Lecture – Lab projects – Accreditation test

3. SGI Confidential 0 - 3 Course Overview and Agenda This course covers the following major topics: Introduction to Copan 400 Product Overview Copan 400 Configurations Hardware Components Platform Service Manager PSMWEB and PSMCLI Copan Shelf Hardware Application Processor System Cabling Revolution VTL Configuration Fault Isolation Hardware availability may limit some course topics

4. SGI Confidential 0 - 4 Course Assumptions This course assumes the student has: SGI Linux server hardware operation experience SGI Linux administrative command experience General disk and/or RAID experience Understanding of data migration concepts Understanding of tape library concepts

5. SGI Confidential 0 - 5 Overall Course Objectives At course completion, the student will be able to: Explain Copan Operations in the Production Environment Install the Copan Hardware and Software Components Configure the Copan for MAID and/or VTL Perform Basic Copan Administrative Tasks Perform Basic Fault Isolation and FRU Procedures

6. SGI Confidential 0 - 6 Course Daily Schedule Lecture & Lab Introduction Product Overview Hardware Components PSM & GUI & CLI Lecture & Lab Copan Shelf Power Bay Application Processor System Cabling Lecture & Lab Installation Revolution Bug Lab Lab & Test Bug Lab Edge Test Evaluation Note: Under certain circumstances, topics may spill over to the following day.

7. SGI Confidential 0 - 7 10 minutes every hour or so Please set Pagers and Cells to Silent Mode Lunch ~1 Hour Miscellaneous Items

8. SGI Confidential 0 - 8 Reference Materials Reference and service materials can be found at : Copan Site: https://agile.copansys.com (requires login and password) Copan Site: http://intranet.copansys.com/bugzilla/ SGI Site: http://servinfo.corp.sgi.com/copan/ SGI Site: http://wwwcf.americas.sgi.com/PUBLIC/SS/PROJECTS/COPAN SGI Site: http://cscwiki.americas.sgi.com/wiki/Copan Falconstor Site: http://www.falconstor.com (Revolution VTL) Some (of many) useful COPAN 400 Publications: Pub NumberDocument Title PSD00001Product Specification CPR02857Installation and Planning Guide CPR02588PSM Service GUI User Guide CPR02858COPAN 400 T/TX Service Manual CPR02862COPAN 400 T/TX System Administers Guide CPR02869COPAN 400 VTL Feature Kit ENG00021LED Status Display Specification ENG00014COOLHEAT and Fan Controller Specification ENG00013DC Riser Specification ENG00032HPDC Specification ENG00012Disk Cache Design Specification DOC00240Config112 Syntax and User Guide Note: Copan software and firmware is release through Agile

9. SGI Confidential 0 - 9 Lab Project You will be given 25 minutes to: Request and obtain a login to Agile Log into Agile to practice searching and downloading items Log into the Copan ftp site and examine the various directories View the content of the SGI sites for Copan documentation View Falconstor’s library database

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