1. Unit 11: Problem Management and Counseling Phases of Problem Management Typical Diving Problems And Solutions –Physical problems –Psychological problems –Equipment problems –Environmental conditions problems –Skill related problems –Counseling

2. Student Performance: By the end of the lesson you will be able to: Describe the role of a leader in resolution of problems that divers inevitably encounter. Explain the phases of problem management. List typical diving problems and their solutions. Describe counseling techniques and their role in problem management.

3. Phases of Problem Management Anticipation –Expect the unexpected Recognition Management –Assess the situation –Respond appropriately –Resolve the problem if possible

4. Typical Diving Problems and Solutions Physical problems –Overexertion –Diver under the influence of drugs or alcohol –Diver becomes ill during a dive –Diver unable to equalize during descent –Pre-dive overheating

5. Typical Diving Problems and Solutions (continued) Physical problems (continued) –Chilling and hypothermia –Rapid breathing –Leg and other muscle cramps –Menstrual cramps –Injuries –Entanglement

6. Typical Diving Problems and Solutions (continued) Psychological problems –Expressed fear of depth, water conditions, etc. –Peer pressure –Time pressure –Task loading –General anxiety –Panicked diver

7. Typical Diving Problems and Solutions (continued) Equipment problems –Missing items –Unfamiliar equipment –Inadequate equipment –Wrong size equipment –Weighting and ballast placement –Out-of-air situations

8. Typical Diving Problems and Solutions (continued) Environmental conditions problems –Strong surf –Currents –Diver caught in current –Poor visibility –Silty bottom –Temperature –Hazardous aquatic life

9. Typical Diving Problems and Solutions (continued) Skill related problems –Diver unable to clear mask –Diver unable to clear regulator –Poor buoyancy control

10. Typical Diving Problems and Solutions (continued) Counseling –Counseling techniques Nonjudgmental attitude Questioning Reflective listening Maintaining eye contact

11. Typical Diving Problems and Solutions (continued) –Group decision-making and intervention –When counseling fails

12. End of Unit 11 Problem Management and Counseling Phases of Problem Management Typical Diving Problems and Solutions –Physical problems –Psychological problems –Equipment problems –Environmental conditions problems –Skill related problems –Counseling

13. Student Performance: By the end of the lesson you will be able to: Describe the role of a leader in resolution of problems that divers inevitably encounter. Explain the phases of problem management. List typical diving problems and their solutions. Describe counseling techniques and their role in problem management.