1. WEIGHT WATCHERS ONLINE ETOOLS TRAINING PROGRAM Capstone Winter 2012 Michelle Drolet Advisor: Dr. Bude Su MIST – Masters of Science in Instructional Science and Technology School of Information Technology and Communication Design California State University – Monterey Bay

2. Weight Watchers and eTools  Weight Watchers = Weight Loss!  Online support program called “eTools”  Using eTools, members can:  Track their food choices and activity  Use other tools to support their weight-loss efforts

3. Increased eTools usage… Monthly Pass = FREE eTools

4. Lack of Training Programs Access has increased but… Training programs have not!

5. Identified Problem… Members are FRUSTRATED!!!

6. Desired Performance Outcomes  50% more weight!  Good for the members!  Good for the company!

7. Solution!!! Help Weight Watchers members become familiar with eTools… Online eTools Training Program

8. FINAL PRODUCT - CAPSTONE

9. Online eTools Training Program  Website created in Weebly (password protected)  13 Tutorials: 3 Main Tools: Food Tracker, Activity Tracker & Recipe Builder Basic and Advanced versions “Show Me!” – watch and learn “Try It Out!” – interact and learn Welcome tutorial – how to navigate site  Video on how to create eTools account  Interactive eTools Tour – basics of eTools

10. Online eTools Training Program Let’s take a look…

11. Basic – “Show Me!”

12. Advanced – “Try It Out!”

13. Usability Evaluation and Learning Analysis  Easy to use  Basic & Advanced helpful!  Users liked “Try It Out!” more  Want it iPad friendly  Significant learning gains (t Stat=4.71, p<.05)  Highest learning gains came from either Advanced modules or from tools they were not used to using Usability EvaluationLearning Analysis

14. The Future… January 2013 – Launch at WW Store in Monterey!!! Me… Never going back there again… Keep fingers crossed… maybe nationwide roll-out

15. What I’ve learned  Start working towards your Capstone ASAP!  Your Capstone may change…  Ask for help!  Rely on your team…

16. My THANKS!!!!  MIST Professors  Cohort 7  My advisor – Dr. Bude Su  My family  And especially… Team JAMAS  John Harp  Adriana Diaz-Rocha  Abdul Abaker  Suzy Cotter

17. Questions…