1. ***New Information*** Oracle Database 11g Oracle Fusion Middleware 11g April 30, 2010 October 10, 2015

2. Agenda Oracle Policy Change Client Impact Open Issues Resources

3. Oracle Policy Change Thursday, April 8, 2010 – Oracle published a new support schedule for App Server 10gR2 —Original dates: Premier Support (no cost) ends Dec. 2010 Extended Support (potential extra cost) ends Dec. 2011 Sustaining Support after 2011 —New dates: Premier Support ends Dec. 2011 No Extended Support Sustaining Support after 2011 Oracle did not publicize the change beyond some of their product manager blogs SGHE notified clients on Friday, April 9 via BANNOUNCE and BORACLE messages Summit presentations were updated to include the new dates

4. Key App Server Support Dates * Includes: BPEL, InterConnect, B2B, Business Activity Monitoring, Discoverer, Reports, Forms, Portal, Internet Directory, Single Sign-On, Certificate Authority, Containers for J2EE, Web Cache ** Includes: Enterprise Content Management, WebCenter Suite, and Identity and Access Management Suite *** Includes: Containers for J2EE, HTTP Server, Application Server Control, Process Manager and Notification Server, Dynamic Monitoring Service Release Premier Support Ends Extended Support Ends Sustaining Support Ends 10gR2 10.1.2.x * (Banner INB)Dec-2011N/AIndefinite 10gR3 10.1.3 **Dec-2010Dec-2011Indefinite Oracle Containers for J2EE (OC4J) 10gR3 (10.1.3.x) *** (Banner SSB, WF, BRM…)Jun-2014Jun-2017Indefinite Oracle Fusion Middleware 11gR1 (11.1.1.1.0)Jun-2014Jun-2017Indefinite

5. Client Impact Previous SGHE message to clients: —By the end of 2010, Banner customers should upgrade to the following to remain on Premier Support: Banner 8.X Oracle Database 11g Oracle Fusion Middleware 11g Revised message: 1)Upgrade to Banner 8.X by April 30, 2011 – end of life for Banner 7.X 2)Upgrade to Oracle Database 11g by July 31, 2011 3)Upgrade to Oracle Fusion Middleware 11g by Dec. 31, 2011 —Do not procrastinate – the sooner you upgrade, the better

6. Open Issues Clients are asking if Banner 8.2 will be supported with Fusion Middleware 11g —As of 4/16/10, Banner 8.3 is the minimum supported release —Many non-U.S. clients face a delay in upgrading to 8.3 due to localizations/translations delivered by the Solution Centres —We are investigating support for 8.2; it appears likely that we will announce support in May 2010 SGHE requires clients to be on DB11g before upgrading to FM11g. DB11g is not available for all Banner platforms yet. Affected clients are asking us to support DB10gR2 with FM11g —The requested combination produces errors in our test environment. —We will re-examine this situation in Q2 and determine if it is possible for us to provide support

7. Beta Status The following institutions are participating in the 11g Beta program: —Northwest Arkanas Community College —Tennessee Board of Regents —Winthrop University —Utah State University We are not able to support additional Beta clients at this time

8. Resources Customer Support Center FAQ 1-AUTYZE —Will be updated as needed —Includes links to Oracle documents Oracle licensing questions – Shannon Roth (shannon.roth@sungardhe.com) Product certification status – Richard Lander (richard.lander@sungardhe.com) Technical questions – Charles Ash (charles.ash@sungardhe.com)