1. OSGaG – Supplier Perspective Martin Rodger, General Manager Marketing July 2010

2. Carole Park Distribution Centre Overprinting & Prepress State Sales office Chullora Overprinting & Prepress State Sales Office Preston Envelope and Playing Card Manufacturing site Produces around 1 billion envelopes p.a, and just under 1 million decks of playing cards Distribution Centre Scan-pack and cross dock for retail nationally; Deliveries direct to Vic, NSW, SA, Tas and NT State Sales Office AO Headoffice Regency Park Produces a wide variety of specialised, paper-based stationery such as: Exercise books Scrap books Pads Filing Labels Calculator and fax rolls AO has over 900 stock stationery SKU’s SA State Sales Office Australian Office is a division of Australian Paper and a member of the Nippon Paper Group Australian Office Overview WA WA State Sales Office Distribution Centre Envelope Overprinting

3. Australian Office Overview Our Masterdata must meet international standards Australian Office imports finished goods from Asia and Europe to compliment our Australian made range Australian Paper exports office paper to New Zealand, USA, Europe, Asia and Pacific Islands

4. Supply chain covers full truck loads direct from the mill, down to small mixed pallets Australian Office Overview

5. An example in 2008, of how our Unit of Measure definition was different to couple of our customers – who was right? Three business units combined into one in 2006 and a single IT platform implemented in 2008 – both activities highlighted the importance of clean & accurate Masterdata and business service processes. Different customers order the same products in different formats Australian Office Overview

6. GS1Net – Why we got involved? Bonnie Ryan (GS1) & Brett Proposch (OSGaG Chair & OW), approached AO back in June 2009. Bonnie “encouraged” me to take on the Deputy Chair role to ensure that the industry project participation and representation was balanced between suppliers and customers. Australian Office has some work to do, to be in a position to fully meet our customers future needs

7. Lessons learned from the pilot? Grocery Industry far more advanced – learn from their mistakes Get the right internal people involved:  Chris Irvine – National Fulfillment Mgr (& Masterdata guru)  Victor Ordenes – Sales & Operational Planning Mgr  Justin Mortlock – Australian Paper Business Solutions Group (IT)  Leadership team / Warehouse / Sales / Business Services Be flexible with various OSGaG team members participation  Plenty of change happening within industry Utilise GS1 resources on offer  Bonnie, Murray, Kathryn, Alice & Ramesh

8. Importance of Standards Development of the Office Supplies data model with team of wide representation (Suppliers / Retailers / Resellers / New Zealand) required consensus  GS1 Standard - one set of data required (currently everyone has their own rules and versions) Global language

9. Objectives for Australian Office Meet future requirements of our trading partners  Coles, Metcash, Woolworths, Officeworks….. Eliminate supplier/retailer/reseller data errors  Save everyone time, effort & $$$ from within the supply chain Ensure business investment and benefits can be quantified  To date? Will be on-going Implement it once  Incorporate it into our IT platform or use a third party browser software?  Learn from others – Cadbury, Dulux Group, GS1. Implement a sustainable process for on going maintenance of our GS1net catalogue  Internal team effort required – not one resource

10. What’s next? Be wary when you hear “it is a journey” – plan your time & budget  Over 100 files in my GS1 folder  Over 100 emails in my GS1 box (not including deleted ones)  12x OSGaG Steering Committee meetings  >10x OSGaG Working Group meetings, Webex &/or phone conference calls  2x trips to Sydney… …and the journey has just started. Met some great people & have learnt a lot along the way Conscious that successful completion of the pilot and publishing the Office Suppliers GS1 Standard are just the first couple of steps Most importantly…

11. In Summary… BONNIE & the GS1 team.