2. Hawk card (ID) Higher One card Hawk Card Vs. HigherOne card

3.  All students, faculty, and staff affiliated with the College need to carry the Hawk Card for identification as well as access to campus facilities and services. TheHawk Card is Your HCC ID Card The Hawk Card is Your HCC ID Card

4.  Identification  Parking access  Building access  Pay for printing - coming soon!  Dining purchases*  Bookstore purchases* *Receive 5% off on purchases made with your Hawk Card; some restrictions may apply.

5. Getting Your Hawk Card To obtain your Hawk Card, simply visit one of these locations with an appropriate form of ID: Dale Mabry……………..……..Campus Bookstore Plant City…………….…..…....Campus Bookstore Ybor City………………..………Campus Bookstore Brandon………………….……..Campus Bookstore South Shore …….….….….….Learning Resource Center/Library

6. Documents Necessary to Get an ID: Students, faculty and staff will need to bring the following: *An ID card will NOT be provided without a picture ID. Passport or Visa Valid Driver’s License State ID Card or Student’s class schedule for the current term AND

7. Activating your Hawk Card https://www.onecardgivesback.com/hcc https://www.onecardgivesback.com/hcc Go to https://www.onecardgivesback.com/hcc and follow the instructions online, https://www.onecardgivesback.com/hcc 1-866-979-9025 Or call 1-866-979-9025 Your temporary access code is the last four digits of the 16 digit card ISO number printed on the front of your card

8. How can money be added to my Hawk Card account? Cash deposits can be made at the Bursar Office located in the Student Services Building on each campuses. You can also make deposits online by visiting https://www.onecardgivesback.com/hcc Refer to the Give Something Back Network Card Cardholder Agreement for applicable fees.

9. Cardholder Customer Service 1-866-400-8627 Explore the various features of your online account:  View your balance, reload and transaction history  Report a lost or stolen card  Change your address

10. How To Care For Your Hawk Card  Mark or bend the card.  Use your card as a tool or punch holes in it.  Scratch the magnetic chip.  Alter the card.  Expose the card to magnets.  Place the card on stereos, microwaves, or next to credit cards.  Run the card through a washer or dryer. PLEASE DO NOT:

11. Card lost or stolen? A lost/stolen card may be reported 7-days a week, 24 hours a day, on-line at: https://www.onecardgivesback.com https://www.onecardgivesback.com or by calling Cardholder Customer Service at: ALSO (813) 253-7911 Report the loss or theft immediately to the HCC Department of Public Safety, in person or by phone at (813) 253-7911. Your account will be deactivated to prevent unauthorized use until a replacement card can be issued. 1-866-400-86271-866-400-8627

12. How Soon Can I Get A New Hawk Card? You can get a new Hawk Card within 48 hours Payments are accepted in the form of cash or credit card. Lost cards cannot be reactivated once a replacement card has been created. NOTE: The Cardholder is responsible for unauthorized financial transactions that occurred prior to proper notification of a lost/stolen Hawk Card. HILLSBOROUGH COMMUNITY COLLEGE does not assume liability for fraudulent card transactions! FOR LOST CARDS: There is a $20.00 card replacement fee FOR STOLEN CARDS: Bring in a police report for the incident and the replacement fee is $10.00 (or the first occurrence only)

13. CONTACT US… GWSC District Administration Center P.O. Box 33631 Tampa, FL 33606 813.253.7280 813.253.7056 Email: campuscard@hccfl.edu For more information about the Hawk Card, please visit: www.hccfl.edu/hawkcard

15. It IS:  The way to get your HCC refunds.  A debit card when connected to a Higher One checking account

16. It IS NOT:  A Credit Card OR  A Gift Card

18. Click on Get Started ↘ www.HccOnecard.com

19.  Open a Higher One checking account  Transfer to an existing bank account  Request a wire transfer to another account  Request an official check

20.  Fully functioning FDIC-insured checking account  Use your Higher One card as a debit or you can swipe as a credit to avoid additional fees.  No minimum balance requirements or monthly fees  Free Online Banking – you can transfer money or pay bills  Real-time account activity – see your balance NOW  ATMs located on your campus  Your OneAccount can be used forever, even when you no longer attend HCC

21.  Text to Balance – text “BAL” to 67298 (O-PAY-U)  Low balance Alert  Refund notification

22.  Order a new card on online; or  Stop by a campus bursar’s office to order a replacement A $23.00 fee for replacement of card may apply.

23.  Mail  Wire or ACH transfers  Direct Deposits  EasyDeposit check capture  EasyDeposit Mobile check capture  “Cash In” with Green Dot Money Pak

24.  Deposit cash easily using the green dot MoneyPak ®  Funds are available immediately  Available at over 55,000 locations

25. Available 24/7 Customer Care 1-877-524-4018 8am-11pm EST