1. Title Goes Here This information is confidential and is not to be provided to any third party without Vicon Industries Inc. prior written consent. 1 www.vicon-security.com

2. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. 2 Value-Added Services that Benefit Both the Integrator and End-User

3. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Professional Services Overview 3 Network components are ready to use, out of the box Factory Pre- configuration Vicon staff provides field support during installation and commissioning Field Services For dealers and/or end-users, at Vicon or at a location of the customer’s choosing Training

4. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. What is Factory Pre-Configuration? 4 Provide as much out-of-box functionality as possible Full list of services by product described online.online

5. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. IP Cameras Getting Pre-Configured 5

6. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Box and Product Labeling  Configuration data  Product location  Labels appear both on boxes and products 6

7. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Ordering Process 7 Automated Notification of Quote Converted to Sales Order Review of Order and Email to Inside Sales Requesting Technical Contact Information Custom Config Sheets Generated and Sent to Technical Contact Converse With Technical Contact Until Sheets Can Be Verified as Correct and Complete Upload Completed Sheets to Professional Services Folder and Notify Production and Sales for Scheduling Assist Service Department With Order and Interface with Technical Contact as Necessary

8. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Ordering Process 8 Automated Notification of Quote Converted to Sales Order Review of Order and Email to Inside Sales Requesting Technical Contact Information Custom Config Sheets Generated and Sent to Technical Contact Converse With Technical Contact Until Sheets Can Be Verified as Correct and Complete Upload Completed Sheets to Professional Services Folder and Notify Production and Sales for Scheduling Assist Service Department With Order and Interface with Technical Contact as Necessary

9. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Ordering Process 9 Automated Notification of Quote Converted to Sales Order Review of Order and Email to Inside Sales Requesting Technical Contact Information Custom Config Sheets Generated and Sent to Technical Contact Converse With Technical Contact Until Sheets Can Be Verified as Correct and Complete Upload Completed Sheets to Professional Services Folder and Notify Production and Sales for Scheduling Assist Service Department With Order and Interface with Technical Contact as Necessary

10. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Ordering Process 10 Automated Notification of Quote Converted to Sales Order Review of Order and Email to Inside Sales Requesting Technical Contact Information Custom Config Sheets Generated and Sent to Technical Contact Converse With Technical Contact Until Sheets Can Be Verified as Correct and Complete Upload Completed Sheets to Professional Services Folder and Notify Production and Sales for Scheduling Assist Service Department With Order and Interface with Technical Contact as Necessary IP addressing scheme for all network based components Redundant naming scheme (Unit Name & Device Name) for all cameras System names for all NVR / DVR / Workstation / VMDC / etc. Stream settings for all cameras Camera to NVR assignment

11. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Ordering Process 11 Automated Notification of Quote Converted to Sales Order Review of Order and Email to Inside Sales Requesting Technical Contact Information Custom Config Sheets Generated and Sent to Technical Contact Converse With Technical Contact Until Sheets Can Be Verified as Correct and Complete Upload Completed Sheets to Professional Services Folder and Notify Production and Sales for Scheduling Assist Service Department With Order and Interface with Technical Contact as Necessary

12. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Ordering Process 12 Automated Notification of Quote Converted to Sales Order Review of Order and Email to Inside Sales Requesting Technical Contact Information Custom Config Sheets Generated and Sent to Technical Contact Converse With Technical Contact Until Sheets Can Be Verified as Correct and Complete Upload Completed Sheets to Professional Services Folder and Notify Production and Sales for Scheduling Assist Service Department With Order and Interface with Technical Contact as Necessary

13. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Ordering Process 13 Automated Notification of Quote Converted to Sales Order Review of Order and Email to Inside Sales Requesting Technical Contact Information Custom Config Sheets Generated and Sent to Technical Contact Converse With Technical Contact Until Sheets Can Be Verified as Correct and Complete Upload Completed Sheets to Professional Services Folder and Notify Production and Sales for Scheduling Assist Service Department With Order and Interface with Technical Contact as Necessary

14. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. 14

15. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. 15

16. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Products are Delivered Pre-Licensed. 16

17. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. NOT Available 17 Advanced macro programming (Send Alarm, Remote Macros, etc.) Scene-specific camera settings (focusing, VMD sensitivity, iris settings, etc.) VMDC display macros Note that assistance with advanced programming is available via Field Engineering Services

18. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Software, Documentation and Resource CDs 18

19. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Assist integrators newer to our product lineAssist integrators short on personnelInstallation supportAdvanced troubleshooting for problem sitesCommissioning of systems We continue to update the descriptions of these services – see listing online.online 19 What are Field Services?

20. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Classes are taught by Neer Kleinman Vicon Classroom can be customized for dealers or end-users May include custom applications with SDK training Courses are offered at Long Island headquarters and across the US 20 What is Vicon Classroom and Certified Dealer Training?

21. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. 21 FAQs  Is there a generic configuration sheet I can give to my customers?  Why do I have to include a Vicon Nucleus?  What is the difference between Unit Name and Device Name?  How long until my order ships?  Are partial shipments possible?

22. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Helpful Hints For Faster Order Processing  Include the name, email, and phone number of a technical contact on the sales order  Include the project name  Inform customer of informational requirements at the time of sale. Informational flyer will be available soon  Remind the customer that we require a 2 week lead time from the time the configuration worksheets are completed and submitted 22

23. This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. Available Resources 23 Available Resources  Professional Services Website: http://www.vicon-security.com/support-professional- services.htm http://www.vicon-security.com/support-professional- services.htm  Product Brochure (available on website)  Project Workbook (coming soon)  Information requirements flyer (coming soon)

24. Title Goes Here This information is confidential and is not to be provided to any third party without Vicon Industries Inc. prior written consent.. Thank you for attending 24 www.vicon-security.com