1. Business Strategy Colgan Airlines Flight 3407

2.  CO*3407, operated by Colgan Airlines (which is owned by Pinnacle Airlines) crashed on approach to BUF  All 49 customers and crew members lost  Investigations conclude cause of accident is “pilot error”  Contributing factors  Fatigue  Training  Experience  Selection/screening

3.  Pilots? (if yes, which one?)  Colgan Airlines Management  (if yes who: ▪ Board ▪ CEO ▪ VPs of Safety and/or Operations ▪ VP of Flight? ▪ Other pilots?  Pinnacle Airlines?  Continental Airlines?  FAA?

4.  Are they responsible for being “fit to fly?”  Is low pay an excuse for negligence?  Was it all the captains fault?  Did the First Officer help or hurt the situation?  Should other pilots have spoken up about this crew’s lack of preparedness?  Should the Captain have allowed the FO to fly when sick and exhausted?

5.  Is Colgan Airlines Management responsible for safety of its flights?  Does that include individual negligence on part of employees?  Was there a good safety culture?  Were the priorities right?  Did they have adequate safeguards in place?  Does the Board of Directors bare a portion of the blame?

6.  Wholly owned subsidiary  Recently acquired …. In transition

7.  Owner of the Brand  Seller of the ticket  Contract customer of the capacity purchase agreement  If yes, who at Continental?

8.  The Board of Directorsmetrics  The Chief Executivepriority/resource  The management teamenforcement  Employeesaccountability confrontation  Auditorsrisk recognition  Regulatorsresource, risk, enforcement  Congressresources, mandate