1. Welcome To the RUSA [Insert name of meeting] [Insert date] Step 1: On phone icon, Connect My Audio. Step 2: Choose how you want to hear: Connect to the Audio Bridge so you can hear and be heard. OR To hear using your headset or computer speakers, select “Using Computer” To hear using your phone, select “Dial-in” and call the toll-free number and pass code listed. Step 1: Step 3: Click Join. You will see a popup asking for access to your microphone. Choose Allow. Still Can’t Hear? Run through the Audio Setup Wizard found under Meetings at the top left of the room. If all else fails: Close the room and come back in again. Chances are your headphones/mic, are not being recognized. Refresh your session by re-entering the room.

2. Using Adobe Connect - sound Please make sure the sound button in your top tool bar is green You may need to turn up your speakers or “Adjust Speaker Volume” to hear Still can’t hear? Let us know in the chat Please mute your microphone/telephone when the presenter is speaking

3. Using Adobe Connect - Chat If you lose sound, please let us know in the chat box There will be time for Q&A at the end of the session; at that time please type your questions into the chat If not all questions are answered, the instructor will email all attendees with question answers

4. Using Adobe Connect - Emoticons Found in the top tool bar, these assist in communicating with the presenter non-verbally Once clicked, the symbol lasts for 10 seconds next to your name in the participants box Please be selective in emoticon use