1. IP Management Technology and Implementation Issues

2. Contents TeleManagement Forum NGOSS Initiative A Practical Example – Plug & Play IP VPN Results Future Work

3. NGOSS A TMF Initiative

4. Drivers Data Voice Growth of Networks Wireless Transport Data IP Convergence 5 16 17 43 First 100 Million Users (Years) Source: CEMA, IDC Rate of Change Sales Order Management Service Configuration Provisioning Fault Management SLA Management Billing Data Silos N 2 Complexity

5. NGOSS Business Case Industry NPV of $293 Billion 1 Requirements Architecture Traceable through Requirements to Business Case Plug & Play Catalyst Programme Proves Architectural Concepts Showcase Demonstrations every 6 months at TeleManagement World 1 TMF051, NGOSS Business Case V1.0, Oct 2000

6. Plug & Play Architectural Concepts Work flow M2M2 M n-1 Bus M1M1 M3M3 MnMn... D i r e c t o r y & CIM

7. Objectives Nice 2000 3 Projects, 16 Companies, 1 Service Provider Can we build it? If we build it, will they come? Chicago 2000 6 Projects, 32 Companies, 3 Service Providers Can we build it better? Can we extend it? How can we measure it? Nice 2001 Align with NGOSS Contracts

8. Projects and Participants B2B Managed Services for DSL AMS, ADC, IGS, MetaSolv, Micromuse, Nortel/Architel Solutions, Syndesis, Web Methods Broadband/Cable Services Management: CGE&Y, Cisco Sys., Cygent, Syndesis, Metasolv, TIBCO, IGS, Sun, Portal, MDSI, Trendium, Micromuse, TCSI Sponsor: AT&T Labs - Broadband DSL Customer Management Services PwC, Alcatel, Cisco Systems, Compaq, Sun, Vitria, Portal, Syndesis, Siebel IP Service Management CGE&Y, CommTech, Cisco Systems, Microsoft, Granite, CrossKeys, Portal, Riversoft, Sun, Telcordia Sponsors: Verizon, France Telecom IP VPN Management Dimension Data, Cisco Systems, Astracon, CrossKeys, Daleen, IGS, Portal, Sodalia, Telcordia, Vitria Sponsor: Verizon Self Service over Multiple Networks HP, Cisco Systems, Alcatel, Astracon, Cambio, Cygent, IGS, Portal, Syndesis, Web Methods * *

9. Benefits to Stakeholders Systems Integrators Pre-tested, integrated, Compatible Off the Shelf portfolio Software Vendors Realize Systems Integrators potential as channels Equipment Vendors Accellerate infrastructure sales Telemanagement Forum New standards, and members Service Providers Time to market, adaptability and differentiation

10. Plug & Play IP VPN A Practical Example

11. Chicago Showcase Self Care BillingPre-planning Service Configuration Provisioning SLA Management Workflow Fault Mgmnt Information Bus (Vitria) D i r e c t o r y Vitria C I M Network Elements (Cisco)

12. PnP Engine Services Transformation Engine Business Process Manager Virtual Information Store Manager System Message Bus Message Flow Engine Plug and Play Directory Canonical Message Bus PnP System Component 2 PnP System Component 1 PnP System Component n Future PnP Managers … … Application of P&P Principles

13. Benefits of Solution P&P Well documented benefits Understand effort (TTM, TTC) Commercial Solution Configure for success Complex VPNs Evolving requirements Manage for predictability Elimination of vulnerability QOS over shared infrastructure Ability of customers to manage their own VPN SLAs with real-time rebates

14. Network Architecture Shilton Chicago Provider MPLS Core (P Routers) Heathrow Campus PE1 London PE2 Chicago CE4 CE3 ASP Gaming Server Shilton Heathrow Heraton Heathrow CE1 CE2

15. Heraton PC

16. Shilton PC

18. Business Process Manager Web Self Care SLA Manager Core Planning Service Catalog Billing And Invoicing Core Router Manager MPLS Provision Service Config Fault Manager

20. Business Process Manager Web Self Care SLA Manager Core Planning Service Catalog Billing And Invoicing Core Router Manager MPLS Provision Service Config Fault Manager

22. Business Process Manager Web Self Care SLA Manager Core Planning Service Catalog Billing And Invoicing Core Router Manager MPLS Provision Service Config Fault Manager

25. Business Process Manager Web Self Care SLA Manager Core Planning Service Catalog Billing And Invoicing Core Router Manager MPLS Provision Service Config Fault Manager

27. Shilton PC

28. Plug & Play Results & Future Work

29. Metrics Commercial Catalyst

30. ASP Core VPN NSP LMDS Access MPLS CPE SLA Billing SLA Billing Customer IP VPN: Phase 2 Commercial Solution: Promote the benefits of a fully integrated, multi- everything provisioning & management solution P&P: Well documented benefits, Contracts, Metrics, Testability, Scalability, Security

31. Information Bus (Vitria) Vitria D i r e c t o r y (Vitria) CIM (IGS) Fault Management (Sodalia) Provisioning (Cisco) Provisioning (Astracon) Performance Management (CrossKeys) Trouble Ticketing (Telcordia) Product Catalogue (Daleen) SLA Management (CrossKeys) Service Configuration (Astracon) Core Management (Telcordia) WorkFlow (Vitria) Customer Self Care (Daleen) Provisioning (Orchestream) Billing (Daleen) Inventory (Visionael) B-B Gateway Vitria D i r e c t o r y (Vitria) CIM (IGS) Customer Self Care (Portal) Billing (Portal) SLA Management (Trendium) Product Catalogue (Trendium) WorkFlow (Vitria) B-B Gateway Network Elements (Cisco) NE (NNB) Network Elements (Harris)

32. Network Topology Game Client: Shilton - Paris Video Server Munich Game Server London Video Client: Heraton - Nice Video Client: Heraton - Paris PE1 PE2 PE3 PE4 CE1 CE2 CE3 CE4 P2P1

33. Regression Testing Work flow M2M2 M n-1 Bus M1M1 M3M3 MnMn... D i r e c t o r y & CIM Stubs

34. Scalability Work flow M2M2 M n-1 Bus M1M1 M3M3 MnMn... D i r e c t o r y & CIM Load Tool

35. PnP Engine Services Transformation Engine System Message Bus Message Flow Engine Plug and Play Directory Canonical Message Bus Business Process Manager Virtual Information Store Manager PnP System Component 2 PnP System Component 1 PnP System Component n Future PnP Managers … … Interface to Business Dashboard Dashboard

36. Thank You! Craig Levieux craig.levieux@za.didata.com http://www.didata.com/catalyst