1. REPUBLIC OF SERBIA AUTONOMOUS PROVINCE OF VOJVODINA GOVERNMENT OF THE AUTONOMOUS PROVINCE OF VOJVODINA OFFICE FOR JOINT AFFAIRS OF PROVINCIAL BODIES ECDL certification of the employes in Government APV Sanja Andrić Application Software Advisor – Head of Department

2. Government of the Autonomous Province of Vojvodina 2  This project includes training and ECDL certification for employes of Government and Assemby APV.  Purpose of government employes (IT professionals and users) training is acquiring computer skills and basic IT education.  It is organized in three phases (2008, 2009. and 2010.).  Office for joint affairs became the testing center,  2 certificated examiners.

3. Government of the Autonomous Province of Vojvodina 3 Review of numbers of candidates during the years Year ECDL start ECDL coreSum% 20082385629435% 20091640 19% 20103793791539446% Sum78171852100%

4. Government of the Autonomous Province of Vojvodina 4 Some statistical data  I, II and III phase of education finished  The lectures are held on two locations: in facilities of Smart School and Government of APV  576 employees finished and got certificate for ECDL Start  57 employees finished and got certificate for ECDL Core  633 employees got ECDL passport  Presence at lectures were 95,7%   Certificated employees total: 81,99%

5. Government of the Autonomous Province of Vojvodina 5 Percents of candidates who finished and didn’t finish exams till August 31st,2010.

6. Government of the Autonomous Province of Vojvodina 6 Estimation of the education

7. Government of the Autonomous Province of Vojvodina 7

8. 8 ECDL portal of Government APV The goal is to assure better information for employes about realization of ECDL education, trough Internet. The base of knowledge (the most frequently questions and the answers). User can ask the question which is automatically written in the base and sent to mail administrator.

9. Government of the Autonomous Province of Vojvodina 9

10. 10 ECDL classroom The costs are lower than using classrooms of some other testing centers, It’s easy to combine lectures and work. The classroom is equiped with: Furniture, 20 Desk-top computers, Lap-top computer, Video-beam, Graphoscope and schoolboard, Video cameras.

11. Government of the Autonomous Province of Vojvodina 11

12. Government of the Autonomous Province of Vojvodina 12 еLearning – System for self-education Provides simply and quick access to information and educational lessons, and it’s important for quality knowledge of information science or the other Provides effective and continuous education of employees in Government espesially for ECDL certification. It provides multilangual support – the user can choose language for messages of the system. Users can arrange their profiles by themselves.

13. Government of the Autonomous Province of Vojvodina 13 Preview Homepage of System eLearning

14. Government of the Autonomous Province of Vojvodina 14 System eLearning Provides using forums and chatrooms for interactive exchange of the information and discussions about certain topics. Includes the block for searching information in the system. There is data base of the courses, candidates and examiners. Supports selftesting by pretests, which system evaluates automatically Provides track of the the improvement of the candidate.

15. Government of the Autonomous Province of Vojvodina 15 System eLearning The following courses created: Concepts of the system eLearning for the students Concepts of the system eLearning for the administrators Concepts of the system eLearning for the teachers Userguide for the installation of the system eLearning Using SCORM 2004 generator of the lessons Using the computer and managing files Word processing Spreadsheets Information and communication

16. Government of the Autonomous Province of Vojvodina 16 „Problems”:  Many emloyees reject to learn something new  At the same time is the cours of foreign language  It’s very dynamic cours  Duty to do homework every day,  The age of employees (many employees are near the pension),  Employees with bad temper

17. Government of the Autonomous Province of Vojvodina 17 „Some solutions”: Meetings with the local administrators, The gifts, Extraordinary teachers and literature Observing carefully the opinions of the candidates

18. Government of the Autonomous Province of Vojvodina 18 Conclusion:  This is important for including empleyees into the realization of the program eVojvodina and the strategy of eGovernment,  The employees are educated to work on the computers,  Advanced users systemize their knowledge,  Less quastions for the administrators,  Use of new applications is easier for users

19. Government of the Autonomous Province of Vojvodina 19 eCompetition 12 provincial bodies appropriate donations, subventions and loans to citizens, profit organizations, non-profit organizations (churches and religious communities), and the other institutions Project eCompetition provides software support for editing and maintaining of the contents of service for registering and monitoring and complete process of preparing, processing, decision-making and closing of the open competitions for funding.

20. Government of the Autonomous Province of Vojvodina 20 System encompasses modules for: Creating and publishing open competitions Processing and monitoring Information exchange with applicants Evaluation of applications Preparing of contracts and decisions Report creating Multilingual support Archiving Defining roles and right accesses for various users Creating financial reports

21. Government of the Autonomous Province of Vojvodina 21 Software system supports: publishing of open competitions on the Internet, sending applications and documentation by electronic means, exchange of electronic documents in processes of documentation assessment and decision-making (with applicants and internally in provincial bodies), monitoring status of the application (by applicant), creating and sending of contracts, monitoring of realization of contract obligations, and creating of various reports.

22. Government of the Autonomous Province of Vojvodina 22 System is to be integrated with: Portal of public services of Autonomous Province of Vojvodina Joint post managing office of provincial bodies Software system of Provincial Secretariat of Finance Internal PKI system of provincial bodies (electronic signature implementation)

23. Government of the Autonomous Province of Vojvodina 23 Thank you for your attention