1. Ali Bahar Eric Hetrick

2. Introduction CAS Uptown uses ZENworks 10.0 for their current imaging needs. CAS Uptown manages about 300 machines in Sander and French hall These machines are a mix of student lab computers as well as faculty and staff. Currently the image uses Windows XP as the base operating system.

3. Problem Statement Many of the current imaging features did not function as they should for an effective imaging process. These included: Adding printers and print policies File permissions for students and faculty Drive mapping Addition to the domain File backup and redirection

4. Our Solution We created a new imaging server using Windows Server 2003 and ZENworks 10.0 We created two host image machines using Windows XP, one for students and one for faculty and staff. A Windows Vista host was also created for testing and future implementations. Automate most of the image process to save time and money.

5. Solution Continued Scripts – Logon and logoff scripts to map drives and backup local files to the server Printers – Created policy to auto add a printer based on a machine’s location and need File Permissions – Created policy to block student access to certain files and folders Domain – Created a script to automatically add a machine to Active Directory **Since Tech Expo file backup has been improved!

6. Old Imaging Process Administrative DutiesTime to Complete Pre-image - Backup files and favorites 5 minutes to 1+ hour Setup - Image preparation 3-5 minutes Imaging45-60 minutes Post image - Restoring backup files and favorites - Adding network and local printers - Mapping network drives - Adding machine to the domain - Registering machine with ZENWorks 30-45 minutes Total process timeApproximately 3 hours per machine 4 weeks for faculty machines 1 week for labs

7. New Imaging Process Administrative DutiesTime to Complete Pre-image - Backup files and favorites 0 minutes with backup script Setup - Image preparation 3-5 minutes Imaging45-60 minutes Post image - Login as Administrator and make sure machine is added to domain - LanSchool for lab machines 10 minutes Total process timeApproximately 1 hour per machine ~ 8 days for faculty machines ~ 3 days for labs

8. Deliverables The following is a list of accomplished deliverables over the life of the project: Setup test servers and workstations Create images Determine which image receives which software Create a separate image for labs and staff Create image for XP and Vista Test images

9. Deliverables Cont. Create policies Write scripts Create desktop management backup/transfer Create manual and written report

10. Demo

11. Conclusion We plan to implement this project during summer quarter for the re-imaging of lab and faculty machines. With this project in place time and money will be saved by the CAS Uptown group and it’s staff. CAS technicians no longer have to manually run the image process and are available to do other projects necessary to run the group. When CAS Uptown switches over to the Windows Vista OS this image will be in place as well.