1. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Role of a Board Member Margaret Risk

2. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Objectives Participants understand: What makes a good board member Fundamentals of the role Building effective relationships How to measure success

3. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 What makes a good board member? Discussion

4. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Board Members: Fundamentals of the Role Governance oversee the business of the organization/agency Statutory responsibility legislative mandate

5. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Elements of Governance Stewardship Decision Making Accountability Advocacy

6. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Stewardship (oversight responsibility) Know the organization mission/vision operating principles strategic directions financial principles and status resource allocation Understand the risks Know what has been accomplished

7. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Decision Making Long and short term (strategic) planning Policy Allocation of financial resources (fiscal oversight) Organizational performance CEO (executive director/registrar) the organization/agency board functioning

8. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Accountability External and Internal public, government, members, staff Fiduciary Conduct honesty, fairness, confidentiality, conflict of interest Communication members, staff, stakeholders

9. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Advocacy Support organization/agency mandate and decisions Participate in discussion/debate pertaining to relevant regulatory issues Know and understand your own and your stakeholders’ mandate and expertise

10. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Tools of Governance Legislation, Regulations, Rules, Bylaws Mission Strategic and Operational Plan Internal resources Stakeholder relationships

11. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Roles and Responsibilities of Board Members The Board is responsible to see that the organization/agency is well managed but not to manage it.

12. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Roles and Responsibilities of Board Members Carry out governance functions Delegate appropriately Prepare for meetings Be knowledgeable and objective about the issues/facts Participate and share your unique expertise and experience -- and vote

13. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Roles and Responsibilities of Staff Executive Director/Registrar manage overall operations coordinate board/committee activities statutory responsibilities implement/administer decisions of the Board provide information/materials to facilitate effective board decision making act as a resource to the board, board members, committees carry out day to day operations

14. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Building Effective Relationships Identify your stakeholders -- internal and external Understand their respective mandates Determine the goal, e.g., partnership on a common objective? communication/information? exchange of ideas? Remember your mandate -- public interest

15. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Characteristics Contributing to Effectiveness Mission, vision and strategic directions clear and well understood Activities support the mandate of serving the public interest Board prepared to act to ensure its mandate is met and performance is satisfactory

16. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Characteristics Contributing to Effectiveness (cont’d ) Members and key stakeholders are satisfied with performance. Networks and processes are in place to monitor trends and issues. The right information is available at the right time to make decisions. The board represents a diversity of perspectives/views.

17. Presented at CLEAR’s 23rd Annual Conference Toronto, Ontario September, 2003 Presentation Follow-up Please pick up a handout from this presentation -AND/OR- Please give me your business card to receive an e-mail of the presentation materials -OR- Presentation materials will be posted on CLEAR’s website