1. 1 eEurope Awards for eGovernment – 2005 Transforming Public Services Name of your project and registration number Workshop for Finalists, 15 September 2005 Your Organisation Your name Country

2. 2 BACKGROUND Please describe the policy issues and/or business needs met by this project. What are the policy and other specific objectives? Is the project embedded in the national and/or regional eGovernment strategy? What is the scale of the project? What are the needs of the user?

3. 3 IMPACTS AND BENEFITS What are the direct and indirect (short and long term) impacts and benefits of your case for citizens, businesses and government? What mechanisms are in place to collect user feedback? What are the take up, use, participation rates? What are the efficiency gains? What are the effectiveness gains? Is your case recognised in your region or country?

4. 4 RELEVANCE AND TRANSFERABILITY Who can learn what from your project? What support are you prepared to offer? At what stage in the development of a project would you consider good practice sharing the most useful (e.g. planning, design, implementation, roll- out, monitoring, etc.)? How should good practice exchange be done ( e.g. twinning, seminars, study visits,coaching, electronic fora, etc.)?