1. ISO Audits !!! Bogac Ozgen GyroFalco Ltd. v.s.

2. What is certification? But really, what is it? It gives other companies assurance about your attitude for work. Certification is for you to say the outside world that you are working according to some principles.

3. What is an “audit” ? An audit is the time for … an opportunity … … an independent perspective for your “level of compliance”

4. How is the “auditor” ? The auditor is the expert of Assessment of “level of compliance“ to the requirements Auditor knows how to assess compliance as result of experience

5. “Audit” or “Assessment” ? This is an “assessment” An assessment from a business partner

6. What is it the assessor is looking for? Evidence of “Compliance” We are not trying to catch you There is always success* … *Except Major nonconformities X

7. Enjoy the “Benefits” of an assessment Be transparent Be comfortable with findings Encourage people Remember the lessons learnt Take findings as positive part of the business Focus on your weak areas in the assessments (assessment planning)

8. Enjoy the “Benefits” of an assessment Don’t hesitate to challenge the assessor  Don’t let the assessor tell you what to do  Always ask the assessor for evidence of the assessment findings

9. Thank you for listening!!! Any questions ? Bogac Ozgen GyroFalco Ltd. Bogac.Ozgen@GyroFalco.com Mob: +44 79 6843 6880