1. Fundamentals of eCentres Module 1

2. You will be introduced to three units Unit 1-Introduction to eCentres Unit 2- eCentre Operations and participants Unit 3- eCentres and community development

3. What are eCentres? eCentres can be defined as : a place/building accessible to community members to access various types of information using the computer

4. Reflection Define a telecentre List three different types of eCentres Describe the evolution of the telecentre in South Africa List how eCentres can empower or help the community?

5. Unit 2: your eCentre Operations and participants List the steps involved in operating an eCentre Who are the various eCentre participants who play a role on the operation of your eCentre?

6. Steps for setting up an eCentre?

8. Unit 3: eCentre and Community development What is community development? List steps you need to follow to conduct community needs assessment Name three contributions an eCentre can make to a community List 3 stakeholders in community development

9. What is community development?

10. Reflection eCentre Community development Importance of Community Needs Assessment

11. Module 2 Components of eCentre Management eCentre Operations and procedures Stakeholders in eCentres Time Management

12. Unit 1: Components of eCentre Management What is eCentre Management? What are key components of eCentre Management?

13. Unit 2:eCentre Operations and Procedures Day to day activities in your eCentre? Standard operating procedures? When equipment or resources break what is done to ensure it is fixed? Reporting on eCentre Performance, list key concepts….

14. Unit 3: Stakeholders at your eCentres Do you have an eCentre Committee? Who is employed within your eCentre? Roles and responsibilities of eCentre Manager?

15. Unit 4: Time Management What is time management? Why is it important to manage your time within any setting you find yourself in? How does your time management at the eCentre accommodate your local community?