2. e-ID Your Key to Technology at SIUE Your e-ID and associated password are your access to multiple systems across campus and will be required during your time at SIUE. Example Student Name: John Doe e-ID: jdoe SIUE email address: jdoe@siue.edu

3. e-ID is used to gain Access to the following: - Logging on to computers on campus - SIUE email – http://connect.siue.edu or http://webmail.siue.edu - Blackboard – http://bb.siue.edu - SIUE Portal – http://my.siue.edu - STAN Student Telephone Account Number – http://www.siue.edu/its/network/ - AdvisorTrac – http://advisor.siue.edu - SIUE Wireless Network - SIUE CougarLANd

4. Obtaining an e-ID Go to www.siue.edu/eid Choose “I want to get an e-ID” Follow the online instructions to obtain your e-ID

5. e-ID secret phrase The Secret Phrase must be at least four words long and should be something that is meaningful to you. Choose a clue small enough to help you remember the Secret Phrase, but not so detailed that someone could guess the Secret Phrase. Example: Secret Phrase: mary had a little lamb Clue: Sheep

6. When you receive your KEYCODE Post Card In a few days you will receive a neon pink postcard in the mail. Go back to the e-ID website and choose “I received the postcard with my key code and I need to preserve my e-ID.”

7. e-ID Selecting a good password PasswordTime to crack gretzky32 seconds Gretzky1 hour Gr3tzky10 days Gr3tzky!9 years A good password should have a combination of Numbers, Upper and Lower Case Letters. An SIUE password must be 7 to 8 characters in length.

8. ITS will NEVER ask you for your password.

9. SIUE Portal my.SIUE.edu is an entry point to many of your SIUE services

10. SIUE Portal

11. Banner or 800 Number User Identification Number – also known as your Banner, 800, or University ID number Associated Personal Identification Number (PIN) allows access to CougarNet or Banner Registering for classes Viewing current student schedule Updating billing and mailing addresses Viewing student e-bill Reviewing financial aid information Printing an unofficial transcript

12. Frequently Asked Questions Q. What if I want to change my PIN? A. Go to the CougarNet web site and choose the “Personal Information” tab after you log in. Then click on the “Change your PIN” link and follow the on screen instructions. Q. What if I forget my PIN? A. Go to the e-ID website and choose “Lookup University ID and PIN”.

13. Cougar Card Your Cougar Card is an all-purpose card that can be used for identification, meal plans, vending and admittance to SIUE buildings and events. Every student, faculty member and staff member is eligible to obtain a card and open a debit account. Although entrusted to you while you are enrolled at or employed by Southern Illinois University Edwardsville, the Cougar Card remains the property of the University. http://www.siue.edu/COUGARCARD/

14. Where can I use my Cougar Card? Recreation Services Library Health Service Check-cashing locations Library Computer Lab Parking Services Morris University Center Residence Halls & Cougar Village Textbook Services Student Activities and Events

15. Where can I use my Cougar Card? Vending machines Art & Design Store Computer Lab Printers Campus Copiers All Food Service locations Service Center Replacement Card Fee Theater & Dance Productions School of Dental Medicine

16. ITS Helpdesk Reason to Contact the Helpdesk: e-ID Blackboard PTL Private Telephone Lines Labs and Smart Classrooms CougarNet Kiosks Student Connectivity and Security Campus Technology Security

17. Assistance to Student Residents Network Connectivity Virus or Spyware related problems DMCA – Digital Millennium Copyright Act

18. Means of Contact The ITS Helpdesk is located on the lower level of Lovejoy Library room 0005 Hours are : Mon - Thur 7:30 a.m. – 10:00 p.m. Fri 7:30 a.m. – 8:00 p.m. Sat7:30 a.m. – 1:00 p.m. Phone number: (618) 650-5500 Email: help@siue.edu Website: www.siue.edu/its

19. Thank You and Enjoy Your Day at SIUE!