1. LIB 5020 Information Sources and Services Summer 2008 Class 2 of 6 Dr. Robert Sanders Appalachian State University

2. Agenda  For the Common Good  Discuss Observations and Interviews  Reference Videos  Assignments  Reference Presentations  Writing Reference Questions  Virtual Reference Team  Virtual Reference Desk - cancelled  Guest Speaker - Geri Purpur

3. For the Common Good  AETZone  Blogs  Discussion Boards  Texts  Fall Registration - June 30  Bolivia  Other?

4. Observations and Interviews  Think - What was particularly interesting, enlightening, confusing, perplexing, surprising, exciting, etc. about your observations of and interview with the reference librarian?  Pair - compare notes: highlight four items of interest to discuss  Share - share two items of interest from pair

5. Videos  Does this Completely Answer Your Question?  Discuss  What makes for a “good” reference question?  What does the reference librarian need to know to best answer the question being asked?  The Difficult Reference Question

6. Resource Presentations  Resource Presentations/Lessons (pairs)  What do we need to know about the reference type selected?  Which are the best of this type? How does one select the best?  How do you use this reference source? (Beginner/Intermediate/Advanced use)  Present in class - approx. 20 minutes  Presentation should be interactive/hands-on  Bring examples (if possible)  Outlines of Presentations due CLASS THREE  Groups 1 and 2 will PRESENT at Class Three!  Each pair must schedule meeting with me before Class 3 to discuss progress on presentations - Should be done in AETZone

7. Writing Reference Questions  Five groups of 3  Part I  Using Reference Source provided, generate a “good” reference question using that source  Write answers ON SEPARATE SHEET OF PAPER!

8. Activity Continued…  Groups stay the same  Part II  Rotate questions and sources  Using reference source, try to answer the reference question  Note problems and challenges with the questions as written; make suggestions for improving the questions  Write your answers and notes on separate sheet of paper  Rotate questions and sources; repeat for next question (total three times)  Part III  Discuss

9. Search and Discuss Questions  Choose Topic  Develop 3 reference questions for EACH SOURCE GROUPING (1-6)  (18 total)  Each question should use a DIFFERENT source  All questions and source lists are to be posted to course Wiki by next class  Email me the questions and answers  http://zeno.ced.appstate.edu/wikis/MediaPedia/index.ph p/Main_Page http://zeno.ced.appstate.edu/wikis/MediaPedia/index.ph p/Main_Page http://zeno.ced.appstate.edu/wikis/MediaPedia/index.ph p/Main_Page

10. TIP: Once groups have developed their 18 questions, students should try Googling each of the questions to ensure that the questions aren’t so easy that Googling would be the best way to answer them.

11. Virtual Reference Team Project  Faculty Assignments  Groups #1 and #2  Dr. Steve Bronack bronacksc@appstate.edu bronacksc@appstate.edu  Geri Purpur - Librarian purpurgm@appstate.edu purpurgm@appstate.edu  Groups #3 and #4  Dr. Amy Cheney cheneyal@appstate.edu cheneyal@appstate.edu  Lisa Abbott - Librarian abbottlt@appstate.edu abbottlt@appstate.edu  Groups #5 and #6  Dr. Nita Matzen matzennj@appstate.edu matzennj@appstate.edu  Louise Ochoa - Librarian ochoalb@appstate.edu ochoalb@appstate.edu

12. Virtual Reference Team Project  Teams should arrange a time to meet their reference librarian in AETZone (meet between classes 2 and 3) to introduce themselves, make sure they know how to get in touch with the librarian, and to take a tour to become familiar with the Information Gardens/library resources.  Teams will also contact their assigned faculty member to arrange a time to meet in AETZone (meet between classes 2 and 3). Team will conduct a RAP session (reference interview) with the faculty member to identify an information need that she or he has related to her or his current course load.

13. Virtual Reference Team Project  Team will identify way(s) in which they can respond to this/these information needs by working directly with either that faculty member or with her/his students.  Each team member will use the Reference Log (provided in class) to log their time and their blogs to reflect on this experience.  Teams will share their team projects during the final class meeting.

14. Guest Speaker  Geri Purpur  AKA Librarian Geri  Virtual Reference Services

15. Homework  Text - Continue Ch. 1-3 (Cassell)  Blogs - Reflections  Discussion Boards - discussion of text and issues  Assignments  Work on Resource Presentations - Due next class  Meet with instructor in AETZone - Before next class  Work on SD Questions - Due next class  Begin work on Virtual Reference Team Project  Contact and meet with assigned Faculty member and Librarian