1. Foundation Communities’ One-stop Financial Center
Julian Huerta, Deputy Executive Director

2. Foundation Communities:
Founded in 1989 in Austin
17 properties with more than 2,500 units in Austin and North Texas
Extensive on-site supportive services for residents
Financial Programs serve more than 25,000 families

3. Chronology of Financial Stability Programming
Financial Coaching
2010
CFC Opens
Benefits Screening
Alt RAL/Prepaid Debit Cards
2011
Savings Bonds
Small Business Coaching
Scholarship Mentoring
2012
Child Support for College
Payday Loan Alternatives
1998
IDAs
Financial Literacy
Home Buyer Education
2004
SEED
2005
Community Tax Centers
2006
ITIN Acceptance
Opening Bank Accounts

4. Creating a One-stop Financial Center
Primary objective: expand focus from just tax prep
Wanted highly visible year-round location with easy access for clients
Chose stand-alone model
Include key partners throughout the year

5. Services offered at the Community Financial Center
Small
Business
Coaching
Scholarship
Mentoring
Savings
Bond
Promotion
Tax
Preparation
The Community
Financial Center
ITIN
Acceptance
Agent
Financial
Coaching
FAFSA
Preparation
Financial
Education
Classes
Payday Loan
Alternatives

6. FC’s Community Financial Center
Tax prep is the primary gateway for clients
Referrals come from all over, especially 211
Combination of appointments and walk-ins
Paid staff plus lots of volunteers
Training for staff, volunteers and partners throughout the year

7. Key Metrics and Outcomes: 2012
More than 17,000 tax returns (6,500 at CFC)
$30 Million in refunds
685 clients purchased Savings Bonds
1029 FAFSAs completed
363 clients in Financial Coaching
More than 200 completed Financial Education
58% of financial coaching clients increased their credit score after 6 months
64% of financial education graduates increased their savings

8. Budget/Sustainability
Annual Budget for FC Financial Stability programs: $1 million.
Most of this spent at or through our Community Financial Center
Key Funders:
City of Austin
United Way for Greater Austin
Michael and Susan Dell Foundation
IRS/VITA