1. ent06.1 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com A Knowledge Innovation TM Project Proposal for (Global Knowledge Center) GKC Innovation through Training 23/6/2005, RITSEC

2. ent06.2 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Thank you The following course work and project proposal was created as part of the „KEN Practitioner Certification Course“ delivered at RITSEC, Cairo in collaboration with Entovation Internation Ltd. The Knowledge Innovation Assessment Methodology was developed and is copyrighted by Debra M. Amidon (www.entovation.com) www.entovation.com A special thank you for their support is given to (alphabetically listed by given name): –The Egyptian Ministry of Administrative Development –RITSEC Management  Hisham Sherif  Mahmood Rezk  Effat El-Shooky –RITSEC Staff  Amin Lotfy (Local project management and facilitation)  Ahmed Sobky (Local project management and facilitation)  Neven Noshy (Local IT support)  Sophia Korayem (Local project management) –International supporters  Debra Amidon, Entovation International Ltd www.entovation.com (Content expert) www.entovation.com  Oliver Schwabe, Eurofocus International Consultants Ltd, www.euro- focus.com (Facilitator) www.euro- focus.comwww.euro- focus.com –and the whole participant group

3. ent06.3 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Participants (Only for group project) Ali Atyia Mowafy. Asmaa Kamal Elfaham. Housam Eldin Farouk Abd Elhady. Inas Nagiub Shama. Zaineb Khariy Mohmoud.

4. ent06.4 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Executive Summary The problem: The problem: Training mess which means lost money,lost time,no outcome.as a reslut,no innovation,i.e. We haven‘t : Training mess which means lost money,lost time,no outcome.as a reslut,no innovation,i.e. We haven‘t : - Clear stratgy. - specific purpose. - rules for chossing the right program for right empolyee. Denpending on one method for improvimg governamental employees skills and abillities ( TRAINING) Denpending on one method for improvimg governamental employees skills and abillities ( TRAINING)

5. ent06.5 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The solution: Inpedendence center responsable for training for both governamental institutions and for private sector.Training for governamental institutions will be nearly for free but the training for private sector will be for fees.a part of this fees is for supporting the governamental training and the other is for center profit. Inpedendence center responsable for training for both governamental institutions and for private sector.Training for governamental institutions will be nearly for free but the training for private sector will be for fees.a part of this fees is for supporting the governamental training and the other is for center profit.

6. ent06.6 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The expected financial and non-financial value: Financial : Reducce the cost of trainning programs. Reducce the cost of trainning programs. Investe the time. Investe the time. Best allcation of values. Best allcation of values. Provide high qaulity services. Provide high qaulity services. Fees of the programs Fees of the programs non-financial: Find the shortest way to capture the knowledge. Find the shortest way to capture the knowledge. professionalism professionalism Communication between the center and other organizations. Communication between the center and other organizations. Credibility Credibility Keep in touch with new concepts. Keep in touch with new concepts. Increase the employees educational value and qualifications of the employees. Increase the employees educational value and qualifications of the employees. Trust about the efficiency of the presenting services Trust about the efficiency of the presenting services Extend services. Extend services.

7. ent06.7 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Executive Summary The required resources: Buget. Buget. IT team. IT team. Infrastructure ( IT,frunuture, Infrastructure ( IT,frunuture, Professional staff Professional staff Location(s) ( virtual and real) Location(s) ( virtual and real) Analyzers Analyzers Experts. Experts. The time needed:

8. ent06.8 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Project Description We have to establish new organization which create qualified and global employee awarded of His job missions and able to deal with The global issues related to his job in any context and place (new attitudes & new courses). We have to establish new organization which create qualified and global employee awarded of His job missions and able to deal with The global issues related to his job in any context and place (new attitudes & new courses). The strategy of this organization is based on (3) dimensions: The strategy of this organization is based on (3) dimensions: 1.Set a new concept (learning not training – training as a bridge to knowledge ) 2.Present Integrated training services in all carriers. 3. Create a professional employees. The organization will be consist of: The organization will be consist of: - general director. - general director. - 4 departments : - 4 departments : 1.Program department(administration courses, languages and computer. laws and Financial courses, scientific courses ……etc.) 2.Markting department (Orintaion uint +markting unit) 3.IT department (database+ website) 4.Evaluation department (Evaluate + follow up)

9. ent06.9 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Priority Group 2 Dimensions..............

10. ent06.10 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Priority Group 3 Dimensions..............

11. ent06.11 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Improvement Goal Priority Group 1..............

12. ent06.12 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Improvement Goal Priority Group 2..............

13. ent06.13 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Improvement Goal Priority Group 3..............

14. ent06.14 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Project Suggestion Priority Group 1..............

15. ent06.15 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Project Suggestion Priority Group 2..............

16. ent06.16 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Project Suggestion Priority Group 3..............

17. ent06.17 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Expected Financial Value Make The production time (Product / service) less Make The production time (Product / service) less By more learning employees' production Mistakes become less and this decrease the cost. By more learning employees' production Mistakes become less and this decrease the cost. Increase quality service. Increase quality service. Best allocation for the training resources. Best allocation for the training resources. Reduce the time and cost of the work Reduce the time and cost of the work Modernize the service. Modernize the service. Fees of the package of programs. Fees of the package of programs. Fees of programs. Fees of programs. - Saving time and money. - Saving time and money. Quality in presenting the services. Quality in presenting the services. take a higher position in the market or at least keep our position out of going down take a higher position in the market or at least keep our position out of going down Open new market depending on knowledge so losing reuse will be less or zero. Have new less cost sources ( in case of decide to out source some of our courses to our out source helper- previous competitors- ) Open new market depending on knowledge so losing reuse will be less or zero. Have new less cost sources ( in case of decide to out source some of our courses to our out source helper- previous competitors- ) Fees of online courses. Fees of online courses. Fees of advertisings and commercial. Fees of advertisings and commercial.

18. ent06.18 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Expected Non-Financial Value Communication between our organization and the ministries through this department. Communication between our organization and the ministries through this department. Credibility as a result of good evaluation of the training courses,the trainers and trainees. Credibility as a result of good evaluation of the training courses,the trainers and trainees. Feedback to our organization and others ministries about the training course –trainee Feedback to our organization and others ministries about the training course –trainee the performance measures will a tool to create new training courses-upgrading the current courses the performance measures will a tool to create new training courses-upgrading the current courses economize the time - do the work well done – have an employees can create in their work economize the time - do the work well done – have an employees can create in their work More use of employees' power. More use of employees' power. Keep in touch with new concepts, ways of doing things and with the newest knowledge. Keep in touch with new concepts, ways of doing things and with the newest knowledge. Increase the employees' Educational value which affects The organization's value in the eyes of customers and stakeholders. Increase the employees' Educational value which affects The organization's value in the eyes of customers and stakeholders. Communication between the ministries & our organization. Communication between the ministries & our organization. Find the shortest way to capture the need. Find the shortest way to capture the need. Improve quality & services. Improve quality & services. Professionalism as the results suitable courses Professionalism as the results suitable courses Improving the work Quality. Improving the work Quality. Stockholders have a clear image of organization. Stockholders have a clear image of organization. Exchange experience between the discriminate trainees and the others employee. Exchange experience between the discriminate trainees and the others employee. Market leadership by presenting new programs. Market leadership by presenting new programs. Trust about the contant of the programs. Trust about the contant of the programs. Correspondence in the way of thinking between private sector and governmental sector. Correspondence in the way of thinking between private sector and governmental sector. Market leadership by presenting new programs. Market leadership by presenting new programs. Trust about the contant of the programs. Trust about the contant of the programs. - Credabilty denpending on the right choosing of the leaders.- Influence in market.- Sharing knowledge and values.- Experience as a result of collaborative work. - Trusting in the services. - Credabilty denpending on the right choosing of the leaders.- Influence in market.- Sharing knowledge and values.- Experience as a result of collaborative work. - Trusting in the services. Trying to go to higher position let us make higher quality.Trying to check our competitors’ offers can give us new ideas we can use it to make new services and products.The idea of out sourcing some of our courses makes us Flexible with the market needs (no only one view to take all trainees to our labs!!) Take higher position inside our customer minds, he will fight to take a course with us instead of or competitorsPrevious point make non paid ads to us (this is very nice) ( financial and non-financial value) Trying to go to higher position let us make higher quality.Trying to check our competitors’ offers can give us new ideas we can use it to make new services and products.The idea of out sourcing some of our courses makes us Flexible with the market needs (no only one view to take all trainees to our labs!!) Take higher position inside our customer minds, he will fight to take a course with us instead of or competitorsPrevious point make non paid ads to us (this is very nice) ( financial and non-financial value) - Communication between the stockholders.- Quality in services.- Customers satisfaction as a result of speedy services. - Extended services via web. - Informal contact depending on discussion in the forum. - Trust in the organization.- spreading Influence all over the world. - Communication between the stockholders.- Quality in services.- Customers satisfaction as a result of speedy services. - Extended services via web. - Informal contact depending on discussion in the forum. - Trust in the organization.- spreading Influence all over the world.

19. ent06.19 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Measurement of non-financial value The speed & the precise to carry out the job The increase in The number of customers &stakeholder. The speed & the precise to carry out the job The increase in The number of customers &stakeholder. The quality of the training need.The relation between trainee & the job tasks that related to training syllabus. The quality of the training need.The relation between trainee & the job tasks that related to training syllabus. number and qualified of trainee number and qualified of trainee Incrusing in number of the stekaholders. Incrusing in number of the stekaholders. Increasing of the number of customers. Increasing of the number of customers. Knowledge generation. Knowledge generation. To increase the number of customers. To increase the number of customers. To have a knowledge generation. To have a knowledge generation. To be celebrate. To be celebrate. - Our market position.- The performce of the administrations which running and leading by the new leadears. - The amount of supplies between our organization and the others. - Our market position.- The performce of the administrations which running and leading by the new leadears. - The amount of supplies between our organization and the others. Increasing number of my customers.Increasing of quality levelNumber of new services and products. Increasing number of my customers.Increasing of quality levelNumber of new services and products. - Number of the website visitors.- Number of customers. - Number of the website visitors.- Number of customers.

20. ent06.20 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Key Proposed Activities..............

21. ent06.21 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Resources Required..............

22. ent06.22 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Time Required Total time Total time Phases within the toal time Phases within the toal time

23. ent06.23 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Organizational Readiness Can this project be started immediately or does the organization need to make some preparation ? Can this project be started immediately or does the organization need to make some preparation ?

24. ent06.24 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Success Criteria..............

25. ent06.25 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Projected Start Date..............

26. ent06.26 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The Assessment Results (Radar chart) (Radar chart)

27. ent06.27 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The Detailed Results Assessment Dimension (Average Results) Current Rating (N/A, 0- 10) Desired Rating (N/A, 0-10) Collaborative Process3.508.80 Performance Measures3.108.20 Education / Development3.258.80 Learning Network2.708.80 Market Positioning1.388.90 Products / Services2.008.10 Market Penetration2.008.20 Market Image0.00 Leadership / Leverage3.108.25 Technology / Internet3.608.70

28. ent06.28 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Definition: Collaborative Process all ministries, NGOs and R&D units involve in this process. all ministries, NGOs and R&D units involve in this process.

29. ent06.29 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Collaborative Process Urgent (address immediately) Urgent (address immediately) –.... -courses via net (E.learning).-Courses through NGOs.-Courses through foriegn culture centers.-Courses through R&D UNITS. Important (address within 3 months) Important (address within 3 months) –.... Continue (keep supporting( Continue (keep supporting( –....

30. ent06.30 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The ideas 1Choosing a contact person in every ministry for receiving the suggestions of the employees about any innovation process,making a reports about general attitudes. 1Choosing a contact person in every ministry for receiving the suggestions of the employees about any innovation process,making a reports about general attitudes. 2Organizing seminars for enlightening the employees about the importance of innovation process. 2Organizing seminars for enlightening the employees about the importance of innovation process. 3Establishing a web site, throught it we can spread a culture of innovation.this website may contain articles and links related to the innovation process. 3Establishing a web site, throught it we can spread a culture of innovation.this website may contain articles and links related to the innovation process.

31. ent06.31 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The small project suggestion Global Training Global Training

32. ent06.32 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Definition: Performance Measures -Rules and Tools for measuring organization Performance before, during and after training as a step and tool to Innovation process.- Rules and Tools for measuring organization KNOWLAGE before and after training. -Rules and Tools for measuring organization Performance before, during and after training as a step and tool to Innovation process.- Rules and Tools for measuring organization KNOWLAGE before and after training.

33. ent06.33 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Performance Measures Urgent (address immediately) Urgent (address immediately) –Making performance evaluation forms. –Transforming the performance evaluation forms results into countable indicators –analyzing the countable indicators & make performance report. –Important (address within 3 months) –use performance report to help decision maker for create new training courses-upgrading the current courses Continue (keep supporting) Continue (keep supporting) –sending evaluation forms to all relevant parties

34. ent06.34 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The ideas Organizing sessions for enlightening the employees about The organization’s business strategy Organizing sessions for enlightening the employees about The organization’s business strategy Choose identified person(s) in (our) independence organization to evaluate the training courses,the trainers and trainees. Choose identified person(s) in (our) independence organization to evaluate the training courses,the trainers and trainees. Choose identified person(s) in (our) Egyptian ministries or organizations receive the researches from the trainees to help them for apply it. Choose identified person(s) in (our) Egyptian ministries or organizations receive the researches from the trainees to help them for apply it. Identify persons or department to Measure The organizations productivity, use of time and quality of services/product before and after training. Identify persons or department to Measure The organizations productivity, use of time and quality of services/product before and after training. Establishing Incentives system for the employees who apply their courses in their job effectively and efficiently. Establishing Incentives system for the employees who apply their courses in their job effectively and efficiently.

35. ent06.35 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The small project suggestion Evaluation Department (ED) Evaluation Department (ED)

36. ent06.36 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Definition: Education / Development To educate the contact person(s) or administration who / which is responsible for identifying the training needs, Awareness about the importance of the services that provide through our global center. To educate the contact person(s) or administration who / which is responsible for identifying the training needs, Awareness about the importance of the services that provide through our global center. To educate the official employees who are eliminated through there ministries. To educate the official employees who are eliminated through there ministries.

37. ent06.37 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Education / Development Urgent (address immediately) Urgent (address immediately) –Identify its customer (trainee & contact person). –Prepare standard for the orientation materials.  Important (address within 3 months) –Prepare the centre brochures.

38. ent06.38 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The ideas Orientation unit Orientation unit

39. ent06.39 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The small project suggestion Orientation unit Orientation unit

40. ent06.40 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Definition: Learning Network The organization must have strong relationship with other partners to share knowledge. The organization must have strong relationship with other partners to share knowledge.

41. ent06.41 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Learning Network Urgent (address immediately) Urgent (address immediately) – Set network strategy. –set infrastructure for a communication network (computers – papers ……….etc) Important (address within 3 months) Important (address within 3 months) –Transformation the strategy to activities. Continue (keep supporting) Continue (keep supporting) –Executing the activities.

42. ent06.42 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The ideas Establish Centers of Excellence responsible for share knowledge with discriminate trainees and other employees. Establish Centers of Excellence responsible for share knowledge with discriminate trainees and other employees. Establish communication system to link the(our new organization) "knowledge center" with counterparts center abroad. Establish communication system to link the(our new organization) "knowledge center" with counterparts center abroad. Organize seminars to share a common vision and purpose. Organize seminars to share a common vision and purpose.

43. ent06.43 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The small project suggestion Excellence center. Excellence center.

44. ent06.44 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Definition: Market Positioning To take the largest part of market pie diagram with high quality and credibility makes our customers to be volunteers advertiser to keep in touch with market needs and our competitors offers for these needs and what can we do better to be the best in the market. To take the largest part of market pie diagram with high quality and credibility makes our customers to be volunteers advertiser to keep in touch with market needs and our competitors offers for these needs and what can we do better to be the best in the market.

45. ent06.45 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Market Positioning Urgent (address immediately) Urgent (address immediately) -Establish the department and Choose the stuff. -Study the market and customers needs Important (address within 3 months) competitors’ offers.

46. ent06.46 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The ideas Deal with performance measures department to take reports and analyse it and give it some results too. Deal with performance measures department to take reports and analyse it and give it some results too. Make forms distribute it to governmental sites to know their needs of training Make forms distribute it to governmental sites to know their needs of training Study the market Study the market Check what can our competitors do with these needs Check what can our competitors do with these needs Check what can we do with these needs and compare it to our competitors offers6In case of we are less than our competitors or needs take a decision to upgrade our capability of training or out source some training courses Check what can we do with these needs and compare it to our competitors offers6In case of we are less than our competitors or needs take a decision to upgrade our capability of training or out source some training courses

47. ent06.47 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The small project suggestion Market holder department Market holder department

48. ent06.48 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Definition: Products / Services New training courses which support knowledge innovation New training courses which support knowledge innovation

49. ent06.49 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Products / Services Urgent (address immediately ) Urgent (address immediately ) –Creating database about our stakeholders. –Market studies. –Contacting with the private sector. Important (address within 3 months) Important (address within 3 months) –Follow up the customers Continue (keep supporting) Continue (keep supporting) –Publishing brochures. –Advertising activities. –Reporting.

50. ent06.50 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Definition: Market Penetration New way to market our product & service New way to market our product & service

51. ent06.51 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Market Penetration Urgent (address immediately) Urgent (address immediately) –Creating database about our stockholders. Important (address within 3 months) Important (address within 3 months) –present Incentives for e.g (free courses – Discount-prizes.…ect.) –Follow up the customers. –Reporting. Continue (keep supporting) Continue (keep supporting) –Publishing brochures

52. ent06.52 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The ideas Distribute our products and services by commercial in all media. Distribute our products and services by commercial in all media. Define our plans for future evaluation. Define our plans for future evaluation.

53. ent06.53 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The small project suggestion New Market Penetration New Market Penetration

54. ent06.54 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Definition: Market Image......

55. ent06.55 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Market Image Urgent (address immediately) Urgent (address immediately) –.... Important (address within 3 months) Important (address within 3 months) –.... Continue (keep supporting( Continue (keep supporting( –....

56. ent06.56 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The ideas......

57. ent06.57 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The small project suggestion......

58. ent06.58 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Definition: Leadership / Leverage How to choose leaders to run the “Global Knowledge Center” to feed-forward expertise in ways that enhance the organization’s business performance. How to choose leaders to run the “Global Knowledge Center” to feed-forward expertise in ways that enhance the organization’s business performance.

59. ent06.59 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Leadership / Leverage Urgent (address immediately) Urgent (address immediately) –Set the committee. –Set the framework of committee. –Set the cretiria of choosing leaders. –Choosing leaders.. Important (address within 3 months) Important (address within 3 months) –Set programs for improving the skills of the new leaders. –Evaluating and follow up the new leaders performnce

60. ent06.60 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The small project suggestion Leadership committee Leadership committee

61. ent06.61 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Definition: Technology / Internet Linking between “Global Knowledge Center”, its counterparts and the customers to support collaborative process and make money benefit to our organization. Linking between “Global Knowledge Center”, its counterparts and the customers to support collaborative process and make money benefit to our organization.

62. ent06.62 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Technology / Internet Urgent (address immediately) Urgent (address immediately) –Set IT committee. –Set the final version of the website. –Important (address within 3 months) –Determine the content of the website. –Set an email for suggestion and complaints. –Upload the online courses and Determine the means of payment. –Set a demo version of the website. Continue (keep supporting) Continue (keep supporting) –searching for advertisings and commercials. –Updating the website.

63. ent06.63 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The ideas Establishing a website for our new organization. Establishing a website for our new organization. Transfer all work activities to computer applications. Transfer all work activities to computer applications. Set an intranet for all areas of the ministries and the governmental institutions. Set an intranet for all areas of the ministries and the governmental institutions. Seminars for the employees to enlightening them by the importance of using the intranet and the internet. Seminars for the employees to enlightening them by the importance of using the intranet and the internet. Set incentives system to encourage the employees to use IT in innovation process. Set incentives system to encourage the employees to use IT in innovation process.

64. ent06.64 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The small project suggestion Innovation Website ( the official website for global knowledge center ). Innovation Website ( the official website for global knowledge center ).

65. ent06.65 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Decision requested we need support from all ministres to make our dream true. we need support from all ministres to make our dream true.