1. © Rudolf P Muller 20061 Anthology – basis for action ?

2. © Rudolf P Muller 20062 Where does it fit ?

3. © Rudolf P Muller 20063

4. 4 Architectural Frame Organisational Management Frame Performance Management Frame

5. © Rudolf P Muller 2006 5 A n t h o l o g y -- basis for action ???

6. © Rudolf P Muller 2006 6 A n t h o l o g y -- basis for action ??? Generation of points Identification of points Corroboration of points Multiple reframing

7. © Rudolf P Muller 2006 7

8. 8 Dave Snowden Dave Snowden has been one of the leading figures in the movement towards integration of humanistic approaches to knowledge management with appropriate technology and process design. Well known for his work on the role of narrative and sensemaking, he is an entertaining speaker and a formidable realist, and one of the few thought leaders who can bring together the academic and practitioner perspectives into a single, comprehensible purview. He is Founder & Chief Scientific Officer -Cognitive Edge (formerly the Cynefin Centre) which focuses on the development of the theory and practice of social complexity. The Cynefin Centre spun off from IBM in July 2005 to allow it greater freedom to explore new trans- disciplinary and participatory approaches to research and the creation of an open source approach to management consultancy. The Cynefin framework which lies at the heart of the approach has been recognized by several commentators as one of the first practical application of complexity theory to management science and builds on earlier pioneering work in Knowledge Management.

9. © Rudolf P Muller 20069 é

10. 10 Where is it done?

11. © Rudolf P Muller 200611

12. © Rudolf P Muller 200612 Lack of knowledge

13. © Rudolf P Muller 200613 Bedding down of process & Process integrity