1. Course 10135A Configuring, Managing, and Troubleshooting Microsoft® Exchange Server 2010

2. Welcome! Thank you for taking our training. We’ve worked together with our Microsoft Certified Partners for Learning Solutions and Microsoft IT Academies to bring you a world-class learning experience, including: Microsoft Certified Trainers + Instructors. Your instructor is a premier technical and instructional expert who meets ongoing certification requirements. Customer Satisfaction Guarantee. Our Certified Partners for Learning Solutions offer a satisfaction guarantee and we hold them accountable for it. At the end of class, please complete an evaluation of today’s experience. We value your feedback! Certification Exam Benefits. After training, consider taking a Microsoft Certification exam. Independent research by IDC concluded that 75% of managers believe certifications are important to team performance*. Ask your instructor about available exam promotions and discounts. We wish you a great learning experience and ongoing career success! * IDC, Value of Certification: Team Certification and Organizational Performance, November 2006

3. Introduction Name Company affiliation Title/function Job responsibility Network administration, help desk, system administration experience Microsoft Exchange Server experience Your expectations for the course

4. Course Companion CD Course Material http://www.microsoft.com/learning/ Lessons Labs Module Reviews and Takeaways Lab Answers A succinct classroom learning guide that provides critical technical information to optimize your in-class learning experience. Online Resources Student Course Files Searchable, easy-to-navigate digital content with integrated premium online resources designed to supplement the Course Handbook. Course Handbook

5. How to Use the Course Material http://www.microsoft.com/learning/ Use the handbook content as the primary resource for reference during the class. Use the troubleshooting tips and best practices in the Module Reviews and Takeaways section as on-the-job references. During the class, refer to the Companion CD while performing labs or as suggested by the instructor. Use the CD as your extended learning resource on the job. Course Handbook Course Companion CD

6. Facilities Class hours Building hours Parking Restrooms Meals Phones Messages Smoking Recycling

7. Microsoft Certification Program http://www.microsoft.com/learning/

8. About This Course Audience Course Prerequisites Course Objectives

9. Course Outline Module 1: Deploying Microsoft Exchange Server 2010 Module 2: Configuring Mailbox Servers Module 3: Managing Recipient Objects Module 4: Managing Client Access Module 5: Managing Message Transport Module 6: Implementing Messaging Security Module 7: Implementing High Availability

10. Course Outline (continued) Module 8: Implementing Backup and Recovery Module 9: Configuring Messaging Policy and Compliance Module 10: Securing Exchange Server 2010 Module 11: Maintaining Exchange Server 2010 Module 12: Transitioning from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 Appendix A: Implementing Unified Messaging Appendix B: Advanced Topics in Exchange Server 2010

11. Day 01 Module 01: Deploying Microsoft® Exchange Server 2010 Lesson 01 Lesson 02 Lab A Lesson 03 Lab B Module 02: Configuring Mailbox Servers Lesson 01 Lesson 02 Lesson 03 Lab Module 03: Managing Recipient Objects Lesson 01 Lesson 02 Lesson 03 Lesson 04 Lesson 05

12. Day 02 Module 03: Managing Recipient Objects Lab Module 04: Managing Client Access Lesson 01 Lesson 02 Lab A Lesson 03 Lesson 04 Lab B Module 05: Managing Message Transport Lesson 01 Lesson 02

13. Day 03 Module 05: Managing Message Transport Lab Module 06: Implementing Messaging Security Lesson 01 Lesson 02 Lab A Lesson 03 Lesson 04 Lab B Module 07: Implementing High Availability Lesson 01 Lesson 02 Lesson 03 Lab A Lesson 04

14. Day 04 Module 07: Implementing High Availability Lab B Module 08: Implementing Backup and Recovery Lesson 01 Lesson 02 Lesson 03 Lesson 04 Lesson 05 Lab Module 09: Configuring Messaging Policy and Compliance Lesson 01 Lesson 02 Lesson 03

15. Day 05 Module 09: Configuring Messaging Policy and Compliance Lab Module 10: Securing Microsoft Exchange Server 2010 Lesson 01 Lesson 02 Lesson 03 Lab Module 11: Maintaining Microsoft Exchange Server 2010 Lesson 01 Lesson 02 Lesson 03 Lab

16. Day 05 (continued) Module 12: Transitioning from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 Lesson 01 Lesson 02 Lesson 03

17. In the labs throughout this course, you will work for A. Datum Corporation. As you complete the labs, you will implement an Exchange Server 2010 messaging system for A. Datum Corporation and its partner organizations. Introduction to A. Datum Corporation

18. Virtual Machine Environment Base09a_RC.vhd Base09D_RC.vhd LON-DC1-RC.vhd Parent LON-CL1-RC.vhd 10135A-LON- DC1.vhd 10135A-LON- CL1.vhd Parent Differencing WS08R2-RC.vhd 10135A-LON- SVR1.vhd Differencing

19. Virtual Machine Environment (continued) 10135A-VAN-EX1- ALLFILES.vhd 10135A-VAN- CLI.vhd Differencing Base09a_RC.vhd Parent WS08R2-RC.vhd Mid-Tier VAN-EDG-RC.vhd Mid-Tier VAN-EX2-RC.vhd Mid-Tier VAN-EX1-RC.vhd Mid-Tier VAN-DC1-RC.vhd Mid-Tier 10135A-VAN- EXI.vhd Differencing 10135A-VAN- EXI.vhd Differencing 10135A-VAN- EXI.vhd Differencing 10135A-VAN- SVRI.vhd Differencing 10135A-VAN- TMG.vhd Differencing 10135A-VAN- EX3.vhd Differencing

20. Demonstration: Using Hyper-V Manager In this demonstration, you will learn how to: Open Hyper-V Manager Navigate the various sections/panes within Hyper-V Manager:  Virtual Machines, Snapshots, and Actions: Server specific and Virtual Machine specific Identify the virtual machines used in the labs for this course Take a Snapshot, and Apply a Snapshot Connect to a virtual machine Start and log on to a virtual machine Switch between the full screen and window modes Revert to the previous Snapshot Shut down a virtual machine  Understand the difference between Shut Down and Turn off Close Hyper-V Manager