2. Is a cooperative program between Customs and industry groups involved in international trade and transport, working together in the fight against illegal activity at the border

3. Aims of FRONTLINE To engage with industry and utilise the expertise and knowledge of their staff To provide awareness sessions to educate staff of indicators of criminal behaviour To provide industry with a conduit to voice concerns they may have with Customs internal systems

4. CUSTOMS hotline Is a program targeting members of the public who may recognise and report potential or actual illegal activity of interest to Customs

5. Aims of CUSTOMS hotline To inform targeted members of the community regarding: Customs priorities for border protection – eg. prohibited imports & exports, counter terrorism, unauthorised people / vessels. How to recognise signs which may indicate the possibility of a Customs offence, and How to CUSTOMS hotline

6. Help combat major community problems Lower the costs to the community Efficient use of Customs resources Better targeting Overall 11% Success Rate Frontline 22% Success Rate What are the benefits? Customs Frontline & hotline