1. Anders Lindström CEO Stockholm Public Transport
4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
Anders Lindström
CEO Stockholm Public Transport

2. Short facts about our transport system
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
Short facts about our transport system
Marknadsandel (motoriserade resor) hela dygnet 37%, Mål 2020 ökning 2,5%, Mål 2030 ökning 5%
Förnybar energi Mål % Mål %
Operating costs and maintanace ca 10,5 mdr/SEK year
2,7 million boardings/day
74% of the SL-traffic is operated on renewable fuel
SL has 80% market share of the morning rushhour
Every summer boat traffic to 270 piers

3. Short facts about our passengers
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
Short facts about our passengers
Mål nöjda kunder %
Passengers Waxholmsbolaget 4 million/year
76% satisfied passengers (Special transport 88%)
passengers per day
special tranports journeys per day
sl.se has visitors per day

4. The Stockholm region’s challenges
4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
The Stockholm region’s challenges
The strain on public transport is increasing which leads to:
Greater need for investment and development
Increased costs
A fundamental issue is that:
Public transport can be developed by at least the same rate as population growth
The whole transport system is planned so that public transports market share will increase

5. Strategic Principles of Stockholm and large parts of the industry
4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
Strategic Principles of Stockholm and large parts of the industry
Use the investments!
Balance the objectives!
What's the difference in technique?
Lowest common denominator!
Public Transport Act!
Customer focus!
Validation!
Stockholm is growing!
Use the investments!
The development work shall make best use of realized investments and develop solutions for the infrastructure that is now in operation and are valued by customers and contribute to a good revenue assurance.
Balance the objectives!
In the development of future ticketing and payment solutions, we shall balance a "Attractive public transport" (Attractive) towards "Economic efficiency" (Economically efficient). Costs for new solutions shall be balanced against the benefits.
What's the difference in technique?
The technical development of computers and powerful mobile solutions is very rapid, therefore, the mobile and e-commerce solutions are developed together. E-commerce can take place via computer or phone in a similar way.
Lowest common denominator!
The payment issues, the strategy should be the "lowest common denominator". This enables systems to be developed by the great standards, industry - and even outside the industry common payment solutions. Sets requirements for strategic partnerships.
Public Transport Act!
The development must meet the intent of public law and minimize the thresholds for the commercial operators.
Customer focus!
Information, planning and purchase of tickets will be developed towards more integrated collaborative solutions. "When I know where, when and how I will travel, I as a customer can also buy a ticket in a simple way“.
Validation!
Secure revenue trough electronic validation. A necessity with new modern business contracts where “VPB” (Verified Paid Boardings) is an incentive.
Stockholm is growing!
Geographical perspectives evolve as above.

6. National travel planner with purchase function
4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
National travel planner with purchase function

7. 4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
Purpose and targets!
To simplify for the seldom traveler to find and purchase, their journey is presented in a national travel planner with purchase function
Target image:
Simplify for seldom traveler on this journey to buy tickets for public transport
Simplify travelling over the county boundaries
Simplify travelling with different actors
Simplify integration with commercial traffic

8. Principals Focus on the need for the traveller
4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
Principals
Focus on the need for the traveller
Thereafter focus on the technical aspects
Geographical perspective
Regional and national
New Law "The public transport act"
Challenges with commercial and subsidized public transport
Current technology limits and boundaries shall not be controlling
Payment systems and traffic information should approach each other, and not be separate systems

9. What is the project about, and not?
4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
What is the project about, and not?
Ticketing and payment projects is an arena for collaboration on ticketing and payment systems.
It’s not a development arena for ticketing and payment systems. Development takes place in each player.
The ticket and payment project interacts branch players around common standards and common interfaces.
The goal is to link the actors system and make it easy for our customers to buy tickets in public transport.
Success requires a clear commitment from the branch!
The project identified, early, areas that the customer found lacking in the system which are meant to be solved by each actor.

10. 21 counties - a challenge for Swedish public Transport
4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
21 counties - a challenge for Swedish public Transport
Sweden consists of 21 counties
Each county represents a public transport authority
Each county has its own political ruling
Each county includes several municipalities (a total of 290 pcs)
Getting all the country's political wills to cooperate with commercial actors is a challenge !
Three counties account for about 80% of the country's public transport
Tot pop. 2,2 milj.
336 pop/km2
Tot.pop 1,6 milj.
68 pop/km2
Population:
Stockholm county approximately 2.2 million pop/km
Västra Götaland county about 1.6 million pop/km2 67.8
Skåne county about 1.3 million pop/km
Tot 5.1 tot of about 9.7 million, ie about 52%
Boardings
County (1000-tal)
Stockholm
Uppsala
Södermanland 9 827
Östergötland
Jönköping
Kronoberg
Kalmar
Gotland 898
Blekinge
Skåne
Halland
Västra Götaland
Värmland
Örebro
Västmanland 9 533
Dalarna
Gävleborg
Västernorrland
Jämtland
Västerbotten
Norrbotten
Riket
Tot.pop 1,3 milj.
116pop/km2

11. How to do it? Gradual development Priority 1: "Here and Now"
4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
How to do it?
Gradual development
Priority 1: "Here and Now"
Vital interest to the current system to work out
Priority 2: "With the existing system"
Improve and assist travellers
Priority 3: "What comes after the existing system?”
Cooperation with other major regional public transport actors
Nordic context

12. 4/22/2017
The stakeholders!
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
It’s important and essential to identify and involve the different stakeholders early
The involvement should be an iterative process throughout the project
Easier said than done ...
Do not underestimate the effect when everyone has the opportunity to be involved
Ticket and payment system
Customers
Purchasers
Operators
Commercial actors
Government, counties etc.
Others

13. There’s more to come! The 8 targets on a timeline
4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
There’s more to come!
The 8 targets on a timeline
2. Method for machine reading of tickets (paper / mobile / other screen) 13
1. Journey Planner that supports purchase
3. Sell ​​each other's tickets in their own apps
4. Guideline for symbols and messages
5. Pay by credit card in connection with the journey
6. Common method for automatic identification of customer / ticket
7. Standard relating to technical interfaces receives ticket and payment system
8. National architecture regarding ticketing and payment system that enables interaction with other service providers
To simplify the rare traveler to find and purchase their trip, we develop a national travel planner with köpfunktion
To speed up and simplify the visa, we will have a common method / standard for digital (mechanical) reading and checking tickets
To our customers should not have to keep track of several travel planners, we will be able to sell each other's tickets in our own journey planner where we wish
To simplify for our customers to travel with us, we shall have a harmonization of the symbols and messages
To simplify for infrequent travelers and attract new customers should be able to pay by card related to the trip
To allow for an easier travel for the customer through better collaboration between actors, we have a common standard for secure identification of customer / ticket so that we can develop cloud-based systems that can be integrated
To ensure competition and innovation, and a minimized supplier depending on the technical solutions we must have a standard of key interfaces with the ticketing and payment systems
To ensure a simple, locally, regionally and nationally traveling to customers and a minimized thr for industry players, we will have a national architecture regarding ticketing and payment system that enables interaction with other service providers

14. Additional information
4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
Appendix
Additional information

15. Tickets Paper Mobile Electronic Zone Special tickets
4/22/2017
Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
Tickets
Paper
Zone
Special tickets
Mobile
Text message based tickets
Electronic
Purse – ”Reskassa”
Short tickets i.e. 24/72 hrs. and weekly pass
Long tickets i.e.. 30, 90 and 360 days

16. Zones 4/22/2017 Anders Lindström
Sweden's roadmap for a national integrated and interoperable ticketing and fare management
Zones