1. Welcome!!!!

2. Course Overview

3. Exercise n What are the major Human Resource Management Responsibilities? n What is the manager’s role? n What is the human resource professional’s role?

4. The Functional Areas of HRM

5. 1. Planning and Selection è Job Analysis and Job Description è Forecasting and Planning è Recruiting and Screening è Testing and Interviewing è Human Resource Information Systems

6. 2. Measuring Performance and Employee Development è Valid Performance Appraisals è Analyzing Training Needs è Conducting Training Programs è Evaluating Program Effectiveness è Career Counseling and Development

7. 3. Maintaining Effective Employee-Management Relations è Developing Equitable Compensation Systems è Collective Bargaining è Resolving Grievances

8. 4. Uncovering and Resolving Employee Problems è Assessing Employee Stress è Employee Motivation Systems è Employee Assistance Programs (EAPs)

9. 5. Anticipating and Coping with Change è Implementing Fair Employment Legislation è Conducting Research to Evaluate Current Human Resource Management Practices è Anticipating Future HRM Trends

10. Participants in the HRM Process n Human Resource Representatives n Managers of Functional Areas n Other Employees n Stockholders and Board of Directors

11. What Influences the Practice of HRM?

12. A. External Influences n State of the Economy n Competition for Product and Labor Markets n Government Laws, Regulation, and Public Policy n Characteristics of the Labor Force n Technology

13. B. Internal Influences n Unions n Characteristics of HRM Activities n Attitudes of Managers

14. n Any Questions?

15. In Class Case: Learning the Ropes n What are the major issues in this case? n What are the alternatives for George? n What are the alternatives for the Company? n What is your recommendation for George? n What is your recommendation for the Company?