1. City of Orem Drill Down for Safety Emergency Communications Drill
2015
City of Orem Drill Down for Safety Emergency Communications Drill
Leadership Training Meeting
August 27th 7pm

2. Fire Inspector Kerry McClellan
Welcome
Fire Inspector Kerry McClellan
–City of Orem

3. Orem Drill Down for Safety Sept 17, 2015 6:00 pm
Overview
Jo Anna Larsen
-Orem Emergency Manager
Orem Drill Down for Safety Sept 17, :00 pm

4. The Agenda Welcome Philosophy Drill Objectives City-Area Plan
Terminology
The Drill
Functional & Access Needs
Communications
Publicity
Final Comments
Q & A

5. Scope of the Meeting Orem City Drill

6. Welcome Orem Areas/Neighborhoods
Orchard
Orem
Orem North
Park
Sharon Park
Stonewood
Suncrest 9th
Sunset Heights
Timpview
Windsor
Aspen
Cascade
Cherry Hill
Canyon View
Geneva Heights
Heatheridge
Hillcrest
Northridge

7. Why do we do this? to empower our citizens
to promote neighborhood cohesiveness
to encourage cooperation between organizations
to train for rapid assessment after a disaster
to manage expectations in the event of disaster
to practice vital skills

8. Begin & End at the Local Level
All Disasters
Begin & End at the Local Level

9. Rudolph Giuliani former mayor of New York City
"We did not anticipate that airliners would be commandeered
and turned into guided missiles;
but the fact that we practiced
for other kinds of disasters
made us far more prepared
to handle a catastrophe
that nobody envisioned."

10. Absolutely

11. Drill Objectives Increase participation from the 2014 drill
Test communication chain
Communicate all of the information that the levels of leadership and the city will need in a real emergency *
Communicate a controlled number of specific problems through the communication chain
Regroup and learn what went well and what did not go so well.

12. Orem-Area Disaster Plan
Local Area leaders work with Orem City to:
Coordinate preparedness efforts with the city
Assist with area & neighborhood organization & communications
Provide neighborhood leadership in an emergency
Work together to provide life-saving measure to individuals affected by disaster
Assist with the delivery of relief aid to families
Julie

13. Terminology group of about 10 homes LDS ward boundaries
Block
group of about 10 homes
Neighborhood
LDS ward boundaries
Area
LDS stake boundaries
Julie

14. Terminology Preparedness leader Response leader Captain Commander
(Captain if available)
Julie

15. Terminology Staging Area Neighborhood Command Center
designated gathering place on each Block
Neighborhood Command Center
Designated command center in each Neighborhood (Ward boundaries)
Area Command Center
Designated command center in each AREA (Stake boundaries)
Emergency Operations Center (EOC)
City of Orem Public Safety Building
95 E Center St
Julie

16. Drill Specifics & Planning
Steve Lesser
-Windsor Area/Stake Preparedness Specialist

17. Scope Creep We are not to talk about: Family preparedness
Personal experiences in catastrophes
How bad things will be in a real emergency
How many emergency response teams we will have available
How the emergency communication forms should be designed

18. Purpose of the drill Increase participation from 2014 drill
Practice the communication channel from blocks, to wards (neighborhoods), to Stakes (areas), to Orem city and to LDS welfare.
Communicate some critical issues, non critical issues, and to determine how many people are accounted for and unaccounted for.

19. Getting the “Big Picture”

20. 3 Groups to train
Blocks
Neighborhoods (Wards)
Areas (Stakes)

21. Drill Packets CONTENTS Drill Instructions Drill Forms Flyers
Northridge
CONTENTS
Drill Instructions
Drill Forms
Flyers
Ham Radio Instructions
Long-Term Care Facilities list

22. Blocks – Pre Drill Tell your families the date and time of the drill
Have the blocks select a gathering place within the block boundaries
Give them a copy of each of the communication forms.
Assign each block to report a single critical item or a single non critical item.
Let them know their involvement will take about 10 minutes.
The process is being timed so do not delay.

23. Blocks – Drill Begin at 6:00 p.m. by honking your horn.
Fill out the critical and non critical forms.
Have half of the blocks enter one item of their choosing on the critical form and have half of the blocks enter one item of their choosing on the non critical form.
On the non critical form, have all blocks document all those who are accounted for and those who are not accounted for.
Turn in the forms to the Neighborhood (Ward) leaders.

24. Neighborhood (Ward) Pre-Drill
Designate leaders and assistants to assist at the Neighborhood Command Center
(location designated by the Neighborhood leadership).
Neighborhood Command Center will be where collection and summarization of data that will be sent to the Area Command Center (lead by the Stake President or their designee).
Instruct people assigned to assist and lead at the Neighborhood Command Center to check in with their block captains at 6:00 p.m. sharp and then make their way quickly to the Command Center.

25. Neighborhood (Ward) Pre-Drill
Communicate where the Neighborhood Command Center will be to assigned personnel and to block captains.
Assign someone to bring documentation, forms and supplies with them including
Train the Neighborhood leaders participating how to summarize the data.
Provide a list of all the blocks captains that are to report so follow up can be done on those blocks that do not report.
Assign two(2) runners to deliver your data/forms there to the Area (Stake) Command Center

26. Neighborhood (Ward)-Drill
At 6:00 p.m., leaders and assistants designated to the Neighborhood Command Center check in with their block captains
Then immediately make their way to the Neighborhood Command Center.
The first person to arrive is the Commander until the designated Commander arrives and takes over.
As reports come in from the blocks, mark off the blocks that have completed their assignment.
If necessary, check up on blocks who have not reported.
Find out if they will participate or not. If not carry on without them. They will be unaccounted for and should be marked as such.

27. Neighborhood (Ward)-Drill
Fill out 2 copies of each Neighborhood/ward summary form.
One copy stays with the Neighborhood Command Center and one copy goes to the Area/stake.
In a real emergency, the copy that stays would be used to help coordinate help for those who need it.
As quickly as possible, send one copy of the critical report and one copy of the non-critical report to the Area Command Center.
At this point, the drill is over for the Neighborhood/ward leaders.
You should discuss the drill as a ward council/neighborhood preparedness council at a later time.
Talk to block captains and others to find out how the experience was for them.

28. Area (Stake)– Pre Drill
Communicate where the Area Command Center (which room) will be used to summarize the data.
Have someone assigned to open up the building (if using a church or other building) and if necessary the offices/rooms that will be used.
Assign someone to bring documentation, forms and supplies.

29. Area (Stake)– Pre Drill
Train the Area leaders participating how to summarize the data.
Assign a HAM (Amateur) radio operator to the Area Command Center.
If you don’t have anyone who can function in the Communications Specialist (HAM radio) role, inform the Orem City Emergency Manager and a volunteer will be assigned to your Area Command Center.

30. Area (Stake)- Drill
Check in with Block Captain and immediately report to the Area Command Center.
Summarize the data as it comes in from the neighborhoods on two copies of each form.
If you have not heard from a neighborhood by 7:00 p.m. call them and ask them to turn in their forms.
Once the data is summarized, give one copy to the HAM radio operators and have 2 people take one copy of each form to the Orem Public Safety Building.
Have the radio operators call first into the city and then second to the Bishop’s storehouse.
At a later time, discuss the drill with Area leadership

31. Post Drill
There will be a short meeting at the Orem city council room at 8:45 p.m. to discuss how the drill went.
Input requested from
Block Captains
Neighborhood Leaders
Area Leaders
Radio Operators
Evaluators
Report what you learned to Orem Emergency Manager via .

32. Block Events (optional)
BBQ
Treats
Discuss Preparedness Topic
Use Your Imagination!

33. The Plan Timeline

34. Functional & Access Needs
JoAnna Larsen

35. What are Access & Functional Needs?

36. Access & Functional Needs
Block Captains and Neighbors:
Additional steps are required for persons with special needs to stay safe, healthy, mobile, and independent during a disaster.
Remember to check on neighbors that have access & functional needs during times of trouble.

37. Access & Functional Needs
Prepare Ahead of a Disaster
Make a plan, get a kit, and be informed, keeping in mind special needs.
Stay mobile and independent by including items in your disaster kit to meet your needs, such as:
Medical prescriptions
Extra eyeglasses and hearing aids
Written description of service needs
Batteries and chargers for assistance devices
Contact information for medical or service providers
Other items unique to individual special needs

38. Access & Functional Needs

39. -RACES/ARES Amateur Radio Volunteer
Communications
Noji Ratzlaff
-RACES/ARES Amateur Radio Volunteer
KN0JI

40. “In any disaster, the first casualty is communications”

41. Radio Two-way communication Ham radio training
Chance for ham operators to respond to the event on the air

42. Communication in an Emergency
Phone Runner Radio

43. Phone First choice in an emergency
Can be cell, satellite, or land line
Everybody has one
Highly reliable
Easy to use
BUT:
Requires an infrastructure
The infrastructure is easily overloaded

44. Communications
Network
If any link between you and the other person is broken or overwhelmed, your call cannot go through

45. National Guard -Hurricane Katrina
Main communication hub in New Orleans destroyed after August 29th landfall
Cell towers down
Telephone land lines damaged
Satellite phones overloaded satellite bandwidth
Most National Guard communication not restored until Sept. 12

46. Foot / Bike / Motorized Vehicle
Runners
Foot / Bike / Motorized Vehicle
Useful over short distance
Reliable
always send in pairs
BUT:
Two-way communications is slow

47. Radio
Walkie-talkies (FRS)
CB Radio
Ham Radio

48. Walkie-talkies (FRS radios)
Inexpensive
Easy to use
Easy to find
BUT:
Limited number of channels
Antenna not changeable
Very low power (1/2 watt)
Limited to short range (five blocks or less)

49. CB Radio More powerful than FRS (walkie-talkies)
More powerful than FRS (up to 4 watts)
Still used by numerous volunteer relief agencies
BUT:
Limited number of channels (40)
Most CB radios can only output 4 watts
Limited to short-range (about 2 miles)
Not in as widespread-use as they used to be

50. Ham Radio Numerous frequencies available
Handheld radios can access repeaters to communicate across the state and between states
Larger radios capable of communicating over great distances
Can use digital modes for documents, photos, etc.
Tend to be more organized, trained, disciplined
BUT:
Must pass a written exam to obtain a license
Off-the-shelf equipment can be expensive
Not in widespread-use as much as phones or walkie-talkies

51. Communication During the Drill
Block
Neighborhood/Ward
Stake / Area
Lindon Storehouse
Orem City

52. Drill Ham Radio Communication
The city has been divided into four quadrants Each quadrant has a controlling ham operator Each Area is expected to report to its quadrant controlling ham operator Each quadrant controlling ham operator will report to the city controlling ham operator The city controlling operator will report to the City Emergency Manager

53. Ham Communication at the Drill
City-wide ham radio net
Starts about 6:10 PM
Will call for check-ins from city quadrants
Any Orem operators welcomed to check in to the quadrant frequencies

54. Quadrant Frequencies NW Orem = 145.590 MHz simplex
NE Orem = MHz simplex
Aspen Stake
Canyon View Stake
Geneva Heights Stake
Cascade Stake
North Stake
Heatheridge Stake
Sharon Park Stake
Northridge Stake
Suncrest Stake
Orchard Stake
Timpview Stake
Windsor Stake
SW Orem = MHz simplex
SE Orem = MHz simplex
Cherry Hill Stake
Hillcrest Stake
Lakeview Stake
Lakeridge Stake
Park Stake
Orem Stake
Sunset Heights Stake
Sharon Stake
Vineyard Stake
Stonewood Stake

55. Responsibility of Ham Operators
Use your head — stay calm
Check yourself for injuries
Check household members for injuries
Call 911
Check your place for damage
Notify your Block Captain
Grab your go-kit and your 72-hour kit
Ensure your family is in a stable location or leave
Check your neighbors for injuries
Go to your assignment or shelter
Inform your out-of-state contact
Set up your radio and check in or listen for instructions
Adjust these steps to suit the incident

56. Kelsey Kerr Orem City Intern
Publicity/Outreach
Kelsey Kerr
Orem City Intern

57. Drill website: www.OremCityDrill.com Instructions Forms Flyers
Training Information
Links to other sites

58. Block Captains Talk to Your Neighbors About the Drill!
Distribute Flyers to Each Home on Your Block
1st Flyer, the first week in September (Aug 31-Sept 6)
2nd Flyer, the weekend before the drill (Sept 11-13)

59. News Letter Options

60. Yard Signs We do want these signs back.
Put the signs in high traffic areas
Place the signs between September 11th to the 18th
(This is a great opportunity to get the youth involved)

61. Emergency/Mass Communications

62. Thank You for Participating!
Questions?
JoAnna Larsen
Steve Lesser
Noji Ratzlaff
Kelsey Kerr
Thank You for Participating!

63. Final Comments / Wrap-up
Corporal Dan Holdaway