1. Whole of Hospital Priority Working together to provide the right healthcare for people in NSW every day Health service ownership and leadership to improve and sustain access to care Development of local skills and capacity for organisational change Improving partnerships and connectivity at system and local levels From January to September 2013 570,000 patients waited longer than 4 hours to receive the care they needed to either get home or into a hospital bed This is 91,000 less than the same time last year

4. Newcastle Herald – 11 December 2013 John Hunter Hospital NEAT Jan 2013 – 50% Sept 62% Oct 64% Nov 63%

5. Illawarra Mercury – 11 December 2013 Wollongong Hospital NEAT Jan 2013 – 52% Sept 60% Oct 67% Nov 66%

6. Liverpool Leader – 11 December 2013 Liverpool Hospital NEAT Jan 2013 – 43% Sept 61% Oct 66% Nov 65%

7. What worked in NSW 2013 Undertaking diagnostic to understand business Focus on the data Sharing proven solutions Prioritizing top 3-5 solutions Central resource availability Site engagement and “shifting” the naysayers Connecting the sector Trajectories and expectations Performance monitoring Health service led strategy to manage system demand and capacity Local partnerships

8. Lessons learned 2013 Similar issues, problems and challenges with flow across the sector Similar solutions to address flow across the sector Importance of planning and holding people to account for agreed outcomes Need for Program and Clinical Leads to support executive and staff and vice versa Communication is the key to success Data availability and integrity is a challenge Clinical engagement needs improving

9. 2014 Areas of focus Local capability development LHD/facility support and performance monitoring Connecting the sector Master classes Inter district assistance Working with Subject Matter Experts E-learning tools Assistance with data reporting Implementation of Program Leads Timeline studies Models of care Linking with others Joint website with key tools Policy development & implementation Joint planning across Pillars, Ministry and other agencies

10. HETI Senior Clinicians CECECIHSIPRPFP Workforce MHDAO ACI Performance Framework LHD Whole of Hospital Priority CE Group External Expertise