1. The Development and Revision of a Model Curriculum in Organizational and End-User Information Systems Kitty Daniels and Susan Feather-Gannon Pace University School of Computer Science and Information Systems

2. Organizational Systems Research Association (OSRA) Advancing Research in IT, Learning, and Performance Founded in 1982 Research based...  Information Technology  End-user Information Systems (EUIS)  Groupware apps, etc. Membership  Educators  Business professionals

3. Organizational & End-User IS Defined “... the application of IT to support business processes and maximize employee performance.” Objective “... to improve organizational effectiveness in direct support of business goals and objectives.” (OSRA, 1996)

4. Evolution of Model Curriculum 1984-1986 version  Focus on human side of computing, rather than hardware/software  Office Systems Curriculum Group” (OSCG) Scholars Practitioners  Model curriculum in Office Information Systems was produced

5. 1986 Model Curriculum Office Systems Core Courses OS-1 – Office Systems and Technologies OS-2 – Office Systems Planning OS-3 – Office Systems Implementation Strategies OS-4 – Office Systems Applications OS-5 – Integrated Office Systems

6. 1986 Model Curriculum (contd.) Office Systems Optional Courses (Select Two) OS-6 – Telecommunications OS-7 – Administrative Communication OS-8 – Training & Development in Office Systems OS-9 – Special Topics in Office Systems OS-10 – Professional Practice in Office Systems

7. 1996 Model Curriculum New curriculum in Organizational and End- User Information Systems developed  Analyze needs of employees and recommend information systems to improve performance  Design, implement, and evaluate information systems for the desktop computing environment  Design end user documentation  Design, implement, and evaluate training for non- technical personnel

9. 2003 Curriculum Model Development Committee  Chair + 20 members  Representatives from different locales, IT specialties  Reps from academe & industry

10. 2003 Curriculum Model Process Communication  Asynchronous – Blackboard site discussion  Synchronous meeting – Facilitate.com  Synchronous meeting – Face-to-face

12. Questions cdaniels@pace.edu sfeather@pace.edu