1. Shared Service Center (SSC) Jul 2012

2. 222 No of Employees: India – 167 Romania - 52 1.Contract Management 2.Non-English entities transitioned to Romania 3.Efficiency improvement project 4.Succession plan for head of SSC SSC – Journey so far..... Jul 2011 1.Establish SSC Romania 2.India GL & AP integrated with SSC 3.SSC HR merged with India HR 4.Transition of work from new acquisition (Odyssey) No of Employees: India: 155 Romania: 8 Dec 2010 1.Global Reporting 2.Global Procurement 3.AP – Payment processing 4.Treasury Management Support 5.BI End user testing & Reporting 6.Oracle End user testing 7.Finance Academy No of Employees: 106 May 2009 1.Dev Finance 2.AP – Invoice Processing 3.Commission – CEB, APC & NSA 4.I R and M&A Support 5.Billing No of Employees: 34 December 2008 1.HR Support 2.IAG 3.POC – CPI 4.Marketing Support No of Employees: 10 April 2008 1.Standard Costing No of Employ ees: 1

3. Thank You