1. Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training Hoshin Planning (HP) and Quality Management System (QMS) Goals ( - example only - ) Hoshin Planning (HP) and Quality Management System (QMS) Goals ( - example only - )

2. Key Learning Point  CI is the Way that We Manage Our Business  Align projects to company objectives!  CI is the Way that We Manage Our Business  Align projects to company objectives!

3. Strategy Statement (example) Vision  Be a $10 billion world class provider of industrial products and services by 20xx Strategy  Maximize stakeholder value by delivering world class financial, operational, and product performance  Embrace “Customer First”  Grow organically at 2X market  Be the low cost producer  Be the industry consolidator  Achieve top tier financial performance  Live the performance culture

4. What is Hoshin Planning?  A comprehensive Business Management System designed to achieve World Class Performance  The system, beginning with Customer First, continuously improves Quality, Delivery, and Cost to generate our Profitable Sales Growth  It provides the necessary tools to achieve specific business objectives with the involvement of all

5. Building Stronger Organizations BEFORE AFTER AdministratorsAdministratorsAdministratorsAdministrators Fire-Fighters Fire-Fighters Improvers & Growers

6. Top Level Goal Deployment

7. - example only -

8. Goal Deployment - example only -

9. Program Accountability Chart Annual Objectives Linkage Division to B.U. Division Goal Deployment Annual Objectives Linkage B.U. to Plant Note: HP Training Module available under COACHING tab at www.freeleansite.comwww.freeleansite.com - example only -

10. Establish Organizational Vision & Strategy IMPLEMENTATION REVIEW PLANNING Strategic Planning / Develop 5-Year Breakthrough Objectives Develop Annual Objectives Implement Annual Objectives Deploy Annual Objectives Monthly Review Annual Review CI in Support of HP CI

11. Do we need to Change ?  Are you meeting ALL the companies goals?  Are you meeting ALL your departmental goals?  Are you meeting ALL your commitments?  Are you meeting ALL your customers needs?  Are ALL your Customers satisfied?  Are ALL your Customers loyal?  Is your workload High?  Are you working long hours?  Are you meeting ALL the companies goals?  Are you meeting ALL your departmental goals?  Are you meeting ALL your commitments?  Are you meeting ALL your customers needs?  Are ALL your Customers satisfied?  Are ALL your Customers loyal?  Is your workload High?  Are you working long hours?QuestionsQuestions

12. What’s in it for me? “It is not the big that eat the small, It is the fast that eat the slow!”  Help you achieve your objectives faster!

13. What’s in it for me? “Your Customers will keep coming back not your products!”  Helps understand and anticipate customer needs so well that they become partners!

14. What’s in it for me? Mucho trabajo y poco dinero o poco trabajo y mucho dinero? Which of the following has your preference?  Work hard for poor results  Work hard for great results  Work smart for poor results  Work smart for great results

15. What’s in it for me? “The only constant is change!”  Help you manage and accelerate needed CHANGE to achieve your business/plant/ department goals… smartly!

16. Six Sigma Foundations Continuous Improvement Training Six Sigma Foundations Continuous Improvement Training Hoshin Planning and Quality Management System (QMS) Goals ( - example only - ) Hoshin Planning and Quality Management System (QMS) Goals ( - example only - )