1. TH 230 Dynamics of Trip / Event Planning

2. Instructor Information: Sandy DeVore MBA Email: sdevore@kaplan.edusdevore@kaplan.edu (Subject line: TH230 then your subject information) AIM: sandydevore09 Office Hours: Tuesday’s 11 AM – 1 PM EST Wednesday’s 2 PM – 4 PM EST

3. Course Material: Textbooks Title: Conducting Tours Author: Marc Mancini PhD ISBN: 139780766814196 Publisher: Thomson Units 1 - 5 Title: Event Management (Chapters 1, 2, 5, 6, 7, 9, 11 & 14 Only) Author: Lynn Van Der Wagen and Brenda Carlos ISBN: 9780536093479 Publisher: Pearson Units 6 - 10

4. SEMINAR INFORMATION: Seminars will be held using the KHE Seminar tool Seminars are held on Monday’s, 9 PM EST SEMINAR DATES: Unit 1 – March 28 Unit 5 – April 25 Unit 8 – May 16

5. I won’t hold you to spelling errors…in seminar! Standard American English for ALL work so that does mean avoiding chat room lingo. Writing such as “u got 2 b kidding” has it’s place… but that’s not in this course!

6. Technical Problems? Contact Student Services or Technical Services

7. Let’s talk about your computers. “Plan B” What are your options if you can’t access the course, discussion board or the seminar from your own computer? The unit week continues, even if you don’t!

8. Coffee Shops Libraries Friends Family Work

9. Another Technical problem: Booted out of seminar~

10. COURSE MATERIALS: Microsoft Word Not Microsoft Works, Word Perfect or WordPad. It must be Word. That is a Kaplan requirement~

11. SYLLABUS The syllabus is “the bible” of the class. The syllabus covers Kaplan’s policies and expectations. Be sure to read it thoroughly.

12. Syllabus: Discussion Board 1 st Post: Saturday Each Unit Must post on 3 different days Must respond to at least 2 classmates Exchange ideas on topic Get feedback, give quality feedback Use at least one resource once a week Have fun! Quality (40%), Participation Guidelines (30%), Clarity and Organization (20%), Professional & Netiquette (10%)

13. To receive maximum points… 1. Post more than 4 quality posts for the question. Quality posts is: Your answer to the original posting should be in the 100 + word range. Subsequent responses to classmates (at least 3) or myself should be in the 30-50 word range or at the very least a 3- 4 substantial, sensible sentences. This is a discussion so you want to be sure to interact with classmates frequently; not just on one day. That means 4+ good posts per unit on 3 different days.

14. 2. Be sure to use spell check. Check for proper spelling, punctuation, and grammar. Good writing skills are becoming more and more important in the business world today. Avoid chat room lingo in discussions and seminar. Show me how you WRITE.

15. Assignments: Answer questions each week Complete by applying concepts you have learned in the unit Submit through the Dropbox Review the rubric for guidelines If something is confusing, check with me

16. Grading The DB grade is updated by Saturday night each week. Project grades will be posted within 5 days of the due date. Remember: Submit projects on time! Remember: Submit projects on time!

17. Important!  Read the Syllabus!  Read all Announcements!  Read Doc Sharing/Webliography postings!  Read emails!  Read comments in returned assignments. Your grade depends on it.

18. Standard American English: Title Page Purdue Online Writing Lab. (n.d.). Retrieved from http://owl.english.purdue.edu/owl/resource/560/01/ Types of References: Online Information: Purdue Online Writing Lab. Retrieved from http://owl.english.purdue.edu/owl/resource/56 0/01/ http://owl.english.purdue.edu/owl/resource/56 0/01/ Book Information: Mancini, M. (3 rd Ed.). (2001) Conducting Tours. Albany, NY: Delmar. (This is only two of many you may use, please consult Kaplan’s Writing Center or email me if you have questions.)

19. Midterm Project – Tour Design Title Page: Your Name; Name of Tour; Number of Tour days; Departure Date; Principal Cities Visited; Tour Price. Map of Tour: 3 Cities Tour Itinerary: 10 Day Tour Budget: Including 20% profit Information Page: Complete sentences Reference Page: All citing of sources

20. Final Project Turnbull Family Reunion! Research Application Creativity Analysis Budgets Presentation

21. Let’s Review: Deadlines: All units close midnight EST on Tuesdays. Discussion threads close at that time and cannot be handed in late All unit assignments are also due at that time Kaplan Late policy: Without Extenuating Circumstances: Up to one week (1-7 calendar days) late 20% deduction in points After one week (8-14 calendar days) late 30% deduction in points After two weeks (15 calendar days) no submission is accepted

22. Course Objectives  Resources Developing Itinerary  Identify Components Creating Trip/Events  Demonstrate Knowledge: Professionalism, Ethics, and Problem Solving  Industry Principles: Customer Service

23. Course Content Unit 1: Tour Conducting & Guiding Unit 2: Multi-Day Tours Unit 3: Hotel, Airlines & Other Suppliers Unit 4: Problem-solving & Employment Unit 5: Creating & Selling Tours Unit 6: Event Management Unit 7: Financial Management Planning Unit 8: Staging, Operations & Logistics Unit 9: Event Marketing & Promotion Unit 10: Reflection

24. Intro to Trip / Event Planning “Trips” everyone has taken them “Events" what comes to mind? “Hospitality” what is it? Hospitality Industry Experience (hotels, restaurants, meeting industry and so on)?

25. Questions? Comments?

26. Next Seminar Unit 5 Monday, April 25 See you there!