1. WHY YOU SHOULD WRITE ONE AND HOW TO DO IT.

2. there are three types of business letters that you need to know: 1.INQUIRY 2.COMPLIMENT 3.COMPLAINT

3. THE LETTER OF INQUIRY To inquire is to ask. USES:  To request information from a source (ex: for writing a paper)  To ask for an appointment (ex: a job interview)  To ask for a favor (ex: a donation)

4. THE LETTER OF COMPLIMENT To compliment is to offer thanks or appreciation. USES:  To thank someone professionally (ex: for an interview)  To thank someone you don’t know well (ex: for help)  To compliment someone (ex: for a contribution)

5. THE LETTER OF COMPLAINT To complain is to express dissatisfaction or unhappiness. USES:  To politely show upset (ex: to a rude employee )  To return something (ex: a product you are dissatisfied with)

6. Let’s see what you remember! Write your answer on your worksheet. 1. A nice lady helped you change your tire. What kind of letter would you write? 2. You would like a pair of free tickets to a concert from a radio station. What kind of letter would you write? 3. You want to thank the owner of a store for considering you for a job. What kind of letter would you write? 4. The new MP3 player you bought doesn’t work correctly and you wish to return it. What kind of letter would you write? 5. You want to interview the mayor for a school assignment, but you need an appointment. What kind of letter would you write?

7. 1. Letter of compliment 2. Letter of inquiry 3. Letter of compliment 4. Letter of complaint 5. Letter of inquiry Here are the answers! How did you do?

8. Send the letter to: Mr. Joseph Manwarren, Promotions Director New York State Fair 1111 State Fair Boulevard Syracuse, NY 13219 In your letter: Use your home address. Tell what happened Ask for a solution to your problem. Use appropriate business letter form. Close your letter appropriately. Sign your name and then print it. This summer you stood in long lines to get tickets to see Good Charlotte. However, on the night of the performance you discovered that a huge pillar was in your way. No one told you that you would have an obstructed view. Write a letter concerning this problem.