1. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Chapter 13 Preparing Résumés and Application Letters Business Communication, 14e Lehman and DuFrene

2. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Process of Applying for a Job Chapter 13

3. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Sources for Finding Prospective Employers Printed sources Networking Career service center Employers offices Employment agencies Professional organizations Career guidance information Job listings Company web pages Résumé posting services Chapter 13 Electronic Sources Traditional Sources

4. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Standard Parts of a Résumé Chapter 13

5. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Selecting an Organizational Résumé Plan Chronological order Chrono-functional (Combination of both) Functional order Chapter 13

6. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Résumé Presentation and Delivery Options Chapter 13

7. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Preparing a Print (Designed) Résumé Chapter 13 Develop an appealing, distinctive format highlighting key qualifications Format information for quick, easy reading ─ Use headings and lists to condense partition text ─ Use fonts large enough to be read easily ─ Include your name at the top of every page Create appealing and professional quality ─ Be consistent throughout ─ Balance attractively on the page ─ Use standard-size, high quality, neutral-colored paper ─ Print on a laser printer

8. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Format Requirements for a Scannable Résumé Chapter 13 Use popular, simple typefaces Use 10– to 14–point font Omit italics, underline, boxes, clipart, etc. Use a traditional format and ample white space Laser print on one side of white, standard- size paper Do not fold or staple

9. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Guidelines for Making a Résumé Search Friendly Chapter 13 Position your name as the first item on each page Prepare an effective keyword summary Include enough to market yourself effectively Send a cover letter for reinforcement

10. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Types of Electronic Submissions Chapter 13 E-mail résumé to job bank or networking contact Electronic portfolio on your own personal home page Complete online or download form from job bank, corporate web site or career services center to be returned by e-mail, fax, or mail Most common method

11. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Preparing Electronic Postings Post carefully as electronic postings are not confidential Take the time to prepare a professional submission that follows instructions precisely Send résumé in requested format (cover letter followed by résumé): ─ Attachment saved in word processed format ─ Text résumé (save in ASCII or RTF format that removes formatting) ─ Inline résumé (text résumé pasted below an e-mail cover message) Include a keyword summary after identification section as done in a scannable résumé Chapter 13

12. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Preparing a Professional Portfolio Chapter 13 Choose printed or electronic format and organize to showcase accomplishments important to audience Remember electronic postings are not confidential Design attractive links to ─ additional qualifications ─ print and ASCII résumé versions Omit items that can be used to discriminate ─ personal photo ─ information about gender, age, ethnicity, marital status, or religion

13. Business Communication, 14 th edition by Lehman and DuFrene  Copyright 2005 by South-Western, a division of Thomson Learning Preparing Effective Application Messages Use persuasive letter strategy that sells your qualifications Use original statements that reflect contemporary language Use concise, on-target language tailored to employer’s needs ─ Include all requested information ─ Communicate knowledge of the company, job requirements, and language of the field Use appropriate tone that avoids insincere flattery, false modesty, or boastful statements Focus on strengths and portray a positive attitude Chapter 13