1. RQ3 : What is the satisfaction level of UMP students regarding to the UMP library facilities?

2. RQ4 : How do the library facilities affect the performance of UMP students? Information Time management/environment cost

3. METHODOLOGY Setting – distribution if respondents by courses (year)

4. Data collection : I.Instrument  data collection methods questionnaires  18 close-ended questions and 1 open-ended question  categorized into 4 sections II.Procedure  secondary data source collection, which is finding and collecting the related journals and articles  primary data source collection, which is questionnaire

5. lll. Data Analysis  created and assigned the unique code  tabulated a table by using Microsoft Office Excel  calculated and analyzed the data  calculate and generate graphs