1. WOOD - Lorraine Questionnaire performed on Wood sector in Region Lorraine - FRANCE STRATIN.C.

2. Survey Details 30 small to medium enterprises in Wood 1 academic personnel performed the interviews Average time of interviews 20 to 30 min.

3. Human Resource for Questionnaire Local Working Group  CRITT Bois VAN OOST Hervé LEMAITRE Marc DELMOITIEZ Marie  Sélection Vosges KIENTZ Bernard

4. Activities The main activities that have been identified are :  sawmill  wood-working  furnishing Most of them have a second activitie

5. Number of employees & Subcontracting From 2 to 200 Subcontracting is not the main scope of the enterprises

6. Exports Export is considered as very important  Europe  International

7. Company Management Few enterprises registred an industrial propertie  1 patent (individual enterprise)  1 drawing (enterprises grouped in a cluster ) Industrial Properties

8. Company Management Management indicators are now no formalized into enterprises Management indicators

9. Company Management Administration  Exist in most of the enterprises Marketing department  Considered as necessary and represented by 5% of employees R&D  Is performed by a few of the SMEs Information management & Design – Engineering  Are not included in these enterprises Organization

10. Company Management Long life training is performed internally in most of the SMEs for :  1% budget, 4 days/year/employee  Domains : safety, building, driver Employees education could not be answered by most of the enterprises Long life training & Employees education

11. Company Strategy Orientation Not considered as of great interest Often mentionned Very interesting Detection and conquest of new markets  Improvement of the products qualityExportDevelopment of new productsDiversificationSpecialization   

12. Company Strategy Market Wood sector market in the country is actually in progression

13. Company Strategy Impulsion  1 year market  3 years partnership  10 years quantitative Competitors  Local and national  Competitors well known Constraints  Technique : qualified personnel  Environment : legislation, regulation (VOC,…) Impulsion – Competitors - Constraints

14. Information System Electronic Networks & Applications

15. Information System Press subscriptions The most of them are subscripted to  Professional & specialized magazines  Scientific & technical publications  Business press, Regional daily press  National daily press  International daily press

16. Innovation & Watch Fields of survey Not relevanceSome relevanceAverage relevanceGreat relevance Regulations  Markets  Technologies  Competitors  Suppliers  Customers  Products  Process  Recruitment  Training  Financing aids ans subsidies  Management 

17. Innovation & Watch Sources of information Not relevanceSome relevanceAverage relevanceGreat relevance Employees  Co-operation, alliances  Customers  Suppliers  Competitors  Universities, laboratories  Consultancy businesses  Professional associations  Public/private research institutions  Professional publications  Exhibitions  Internet  Local or area institutional  National institutional  European institutional 

18. Innovation & Watch In terms of watch, the SMEs questioned don’t have a formalized watch methodology Which tools of search for information ?  Meetings, contacts Which tools of management for information ?  Writing OR speaking Which tools of diffusion for information ?  Writing OR speaking Watch practice & Outsourcing

19. Networks Share competences Get new markets what you can’t get alone Diversify the customers Rationalize the purchases Develop the outsourcing Grow quantitative production Create a lobbying Motivations

20. Networks Partnerships & Institutional