1. CHAPTER 5
SOCIAL INTERACTION

2. Social Interaction
Involves people communicating face-to-face and acting and reacting in relation to other people
Structured around norms, roles, and statuses

3. Social Interaction Status
Recognized positions occupied by interacting people

4. Social Interaction Status Set
The entire ensemble of statuses occupied by an individual

5. Social Interaction Achieved Status
A status that depends on the capabilities nd efforts of the individual

6. Social Interaction Ascribed Status
A status that does NOT depend on the capabilities and efforts of the individual

7. Social Interaction Master Status
A status that is most influential in shaping one’s life at a given time – it matters more to your identity at that time than other statuses

8. Social Interaction Role Set Role Sets of expected behaviors
A cluster of roles attached to a single status

9. Social Interaction Role Set Status Set Professor Wife Mother Evaluator
Intimate Companion
Professor
Lecturer
Wife
Home Owner
Emotional Support Giver
Mother
Medical Caregiver

10. Social Interaction
Role definitions do change
Role Sets do change

11. Social Interaction Role Conflict
Occurs when two or more statuses held at the same time place contradictory role demands on a person

12. Social Interaction Role Strain
Occurs when incompatible role demands are placed on a person in a single status

13. Social Interaction Teacher Wife Mother Professor Professor Role Strain
Role Conflict
Evaluator

14. Social Interaction
Norms, roles and statuses are the building blocks of all face-to-face communications
Emotion
Grief

15. Modes of Social Interaction
Exchange Theory
Rational Choice Theory
Symbolic Interactionism
Dramaturgical Analysis Theory
Ethnomethodology Theory
Conflict Theory

16. Modes of Social Interaction
Exchange Theory
All social relationships involve a literal give and take
Exchange attention, pleasure, approval, prestige, information, and money
With payoff relationships endure and without payoffs relationships end

17. Modes of Social Interaction
Rational Choice Theory
Focuses on the way interacting people weigh the benefits and costs of interaction
People always try to maximize benefits and minimize costs.
From business to marriage

18. Modes of Social Interaction
Symbolic Interactionism
People create meanings and desires in the course of social interaction
Humans act toward things based on the meaning these things have for them
The meaning emerges from social interaction
The use of meanings occurs through process of interpretation

19. Modes of Social Interaction
Dramaturgical analysis
A play in which we present ourselves in the best possible light
Impression Management

20. Modes of Social Interaction
Ethnomethodology
The study of how people make sense of what others do and say by adhering to preexisting norms

21. Modes of Social Interaction
Conflict Theory
When people interact, their statuses are often arranged in a hierarchy
Those on top enjoy more power than those on the bottom
The degree of inequality strongly affects the character of social interaction between the interacting parties

22. Modes of Social Interaction
Verbal and Nonverbal Communication
Social context of language
Body language
Personal Space
Status cues

23. Modes of Social Interaction
Verbal and Nonverbal Communication
Social context of language
We learn language not because we understand words – computers can do that - but because we can learn the social and cultural contexts that give words meaning

24. Modes of Social Interaction
Verbal and Nonverbal Communication
Body language
Facial Expressions
Gestures
Body

25. Modes of Social Interaction
Verbal and Nonverbal Communication
Personal Space
Intimate zone (18”)
Personal Zone (18”-4’)
Social Zone (4-12’)
Public Zone (12’ and beyond)

26. Modes of Social Interaction
Verbal and Nonverbal Communication
Status cues
Visual indicators of other people’s social position